Lead Project Manager: AI-Ready Connectivity Deployments

Lumen; Augusta (ME); Remote; USD 85,000 - 124,000; Full time

Job summary

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will be the primary contact, uniting customers, internal teams, and vendors to deliver solutions on time, within scope, and within budget.

This role suits an experienced project leader who can navigate competing priorities, anticipate risks, and communicate confidently with technical teams and senior stakeholders. Remote work from the U.S. is supported.

Qualifications

• Bachelor's degree or at least five years of related experience.
• Experience managing complex customer-facing technology implementations.
• Experience with fiber delivery projects and knowledge of OSP/ISP infrastructure.
• Ability to manage scope, schedules, resources, risks, and stakeholder expectations.
• Strong written and verbal communication, including executive updates.
• Ability to lead cross-functional teams and work with customers and partners.

Responsibilities

• Lead highly complex customer implementation projects and programs throughout the full project lifecycle.
• Develop and manage project plans, schedules, resource requirements, deliverables, and success measures.
• Serve as the primary customer contact, providing clear updates and maintaining alignment on scope, responsibilities, timelines, and expectations.
• Analyze project progress and deliver concise status, risk, jeopardy, and executive-level reports.
• Identify and manage risks, dependencies, and schedule changes, escalating issues and recommending alternatives when appropriate.
• Coordinate internal teams and external vendors to support the timely delivery of contracted services.
• Facilitate project meetings, document decisions, and track action items through completion.
• Mentor team members, promote consistent project management practices, and identify additional customer needs that may create future sales opportunities.

Skills

Project management

Stakeholder management

Cross-functional leadership

Risk management

Communication skills

Education

Bachelor's degree

Job description

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will be the primary contact, uniting customers, internal teams, and vendors to deliver solutions on time, within scope, and within budget.

This role suits an experienced project leader who can navigate competing priorities, anticipate risks, and communicate confidently with technical teams and senior stakeholders. Remote work from the U.S. is supported.