Senior Program Lead — AI-Ready Connectivity Deployments

Lumen; Madison (WI); Teletrabalho; USD 85 000 - 113 000; Tempo integral

Resumo da oferta

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion in a work-from-home role across the U.S. You will coordinate customers, internal teams, and vendors to deliver on time, within scope and budget, while navigating risks and executive communications.

Ideal candidates have 5+ years of project leadership, experience with fiber delivery projects (OSP/ISP), and strong cross-functional collaboration skills.

Qualificações

• Bachelor's degree or 5+ years of related experience.
• Experience managing complex customer-facing technology implementations.
• Experience with fiber delivery projects and OSP/ISP infrastructure.
• Ability to manage scope, schedules, resources, risks, and stakeholders.
• Strong written and verbal communication, with executive updates.
• Ability to lead cross-functional teams with customers and partners.

Responsabilidades

• Lead highly complex customer implementation projects and programs through full lifecycle.
• Develop and manage project plans, schedules, resources, deliverables, success metrics.
• Serve as primary customer contact with updates and scope alignment.
• Analyze progress and deliver concise risk and status reports.
• Identify risks, dependencies, and changes, escalate issues with alternatives.
• Coordinate internal teams and external vendors to deliver contracted services.
• Facilitate meetings, document decisions, track actions to completion.
• Mentor team members and identify additional customer needs.

Conhecimentos

Complex project leadership

Customer-facing tech implementations

Stakeholder communication

Cross-functional collaboration

Formação académica

Bachelor's degree or 5+ years related experience

Descrição da oferta de emprego

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion in a work-from-home role across the U.S. You will coordinate customers, internal teams, and vendors to deliver on time, within scope and budget, while navigating risks and executive communications.

Ideal candidates have 5+ years of project leadership, experience with fiber delivery projects (OSP/ISP), and strong cross-functional collaboration skills.