Remote Lead Project Manager AI-Ready Fiber Deployments

Lumen; Dover (DE); Remote; USD 85,000 - 124,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Wellness programs

Job summary

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will be the primary contact, aligning customers, internal teams, and vendors to deliver on time, within scope, and within budget.

This role requires an experienced project leader who can manage competing priorities, assess risks, and communicate confidently with technical teams and senior stakeholders.

Qualifications

• Bachelor's degree or at least five years of related experience.
• Experience managing complex customer-facing technology implementations.
• Experience managing or supporting fiber delivery projects with OSP/ISP infrastructure knowledge.
• Demonstrated ability to manage project scope, schedules, resources, risks, and stakeholder expectations.
• Strong written and verbal communication skills, including executive-level project updates.
• Ability to lead cross-functional teams and work effectively with customers and internal partners.

Responsibilities

• Lead highly complex customer implementation projects and programs throughout the full project lifecycle.
• Develop and manage project plans, schedules, resource requirements, deliverables, and success measures.
• Serve as the primary customer contact, providing clear updates and maintaining alignment on scope, responsibilities, timelines, and expectations.
• Analyze project progress and deliver concise status, risk, jeopardy, and executive-level reports.
• Identify and manage risks, dependencies, and schedule changes, escalating issues and recommending alternatives when appropriate.
• Coordinate internal teams and external vendors to support the timely delivery of contracted services.
• Facilitate project meetings, document decisions, and track action items through completion.
• Mentor team members, promote consistent project management practices, and identify additional customer needs that may create future sales opportunities.

Skills

Complex stakeholder management

Executive communication

Cross-functional leadership

Project management

Risk management

Education

Bachelor's degree

Five years of related experience

Tools

OSP/ISP infrastructure knowledge

Job description

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will be the primary contact, aligning customers, internal teams, and vendors to deliver on time, within scope, and within budget.

This role requires an experienced project leader who can manage competing priorities, assess risks, and communicate confidently with technical teams and senior stakeholders.