Lead Project Manager: AI-Ready Connectivity Deployments

Lumen; Helena (MT); Remote; USD 85,000 - 124,000; Full time

Job summary

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will be the primary point of contact, bringing together customers, internal teams, and vendors to deliver solutions on time, within scope, and within budget.

This role is ideal for an experienced project leader who can navigate competing priorities and communicate confidently with technical teams and senior stakeholders.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience managing complex customer-facing technology implementations.
• Experience managing or supporting fiber delivery projects (OSP/ISP).
• Ability to manage scope, schedules, resources, risks, and stakeholder expectations.
• Strong written and verbal communication, including executive updates.
• Ability to lead cross-functional teams and collaborate with customers and partners.
• Six or more years of project management experience is preferred.
• Experience leading multiple complex tech/telecom projects.
• PM certification (PMP or PRINCE2) preferred.
• Experience supporting strategic/global customers with repeat implementations.
• Experience applying change control, KPIs, and process improvements.
• Understanding of how tech solutions align with business goals.

Responsibilities

• Lead highly complex customer implementation projects through full lifecycle.
• Develop and manage project plans, schedules, resources, deliverables, metrics.
• Serve as primary customer contact, providing clear updates and alignment on scope.
• Analyze progress and deliver concise status, risk, and executive reports.
• Identify risks, dependencies, schedule changes; escalate and propose options.
• Coordinate internal teams and external vendors to deliver contracted services.
• Facilitate meetings, document decisions, track actions to completion.
• Mentor team members and identify opportunities for additional business.

Skills

Complex customer-facing tech impls

Fiber delivery projects (OSP/ISP)

Scope, schedule, risk management

Executive-level communication

Cross-functional team leadership

Vendor coordination

Education

Bachelor's degree or equivalent experience

PMP or PRINCE2 certification

Job description

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will be the primary point of contact, bringing together customers, internal teams, and vendors to deliver solutions on time, within scope, and within budget.

This role is ideal for an experienced project leader who can navigate competing priorities and communicate confidently with technical teams and senior stakeholders.