Senior Project & Customer Support Coordinator

Xylem; Florida; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Xylem is seeking a Hybrid Project Coordinator in Florida to oversee projects from quotation through delivery, coordinating schedules, technical docs, and invoicing. You will manage customer communications and ensure on-time execution while maintaining strong relationships with internal teams and external partners.

The role emphasizes cross-functional collaboration, documentation, and proactive problem-solving within an engineering-driven environment.

Qualifications

• 3+ years in project coordination, customer support, or order management.
• Experience with engineered products or water/industrial sectors preferred.
• Proficiency with Microsoft Office; familiarity with ERP/CRM systems.
• Ability to read technical drawings and project documents.

Responsibilities

• Coordinate project execution from order receipt to completion, including milestones and deliverables.
• Manage orders, pricing validation, and entry into systems.
• Host kickoff meetings and align teams on scope, schedule, and expectations.
• Maintain accurate project documentation and customer communications.
• Support cross-functional teams to ensure on-time project delivery and issue resolution.

Skills

Project coordination

Customer support

Documentation

Cross-functional collaboration

Education

Bachelor's degree

Engineering background

Supply Chain

Tools

MS Office

ERP/CRM systems

Data management

Job description

Xylem is seeking a Hybrid Project Coordinator in Florida to oversee projects from quotation through delivery, coordinating schedules, technical docs, and invoicing. You will manage customer communications and ensure on-time execution while maintaining strong relationships with internal teams and external partners.

The role emphasizes cross-functional collaboration, documentation, and proactive problem-solving within an engineering-driven environment.