Senior Project Coordinator — Operations & Governance

Kforce Inc; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Kforce Inc. in Atlanta, GA is seeking a Project Coordinator III to join our operations team. You will help plan the cadence of leadership touchpoints across pillars, track actions, and maintain calendars to prevent overlap.

The role requires strong organization and cross-functional collaboration across Program Management, Sales, and Enablement. You will triage requests, route to decision authorities, manage escalations, and administer the intake process for net-new requests.

Qualifications

• 6+ years of experience in business operations, program operations, project coordination, or a related operations/GTM support role, ideally in a B2B SaaS or platform company.
• Experience with tools such as Smartsheet, Confluence, Google Workspace/Excel, Salesforce, or similar operational tools.
• Strong organizational skills and comfort managing multiple recurring workstreams and deadlines at once, across different lines of business.
• Clear written and verbal communication skills; comfortable preparing materials for a leadership audience.
• A proactive, detail-oriented approach - someone who follows up, closes loops, and keeps things moving without needing to be asked twice.
• Comfort working in ambiguity and learning a growing, multi-pillar organization's structure as it's being built.
• Collaborative mindset; able to work effectively with cross-functional stakeholders across Program Management, Sales, and Partner-facing teams.
• Bonus: prior exposure to partner programs, channel programs, strategic account management, or ecosystem/industry relations operations

Responsibilities

• Plan and run the cadence of touchpoints across the org's pillars - scheduling, pre-read prep and distribution, note-taking, and follow-up tracking
• Track action items from each forum through to completion and flag anything at risk of slipping
• Maintain a shared calendar of recurring touchpoints across pillars and help keep it free of unnecessary overlap
• Help triage incoming asks, questions, and escalations across GPP, Strategic Accounts, Industry Relations, and Enablement, and route them to the person with the right decision authority
• Track open escalations against defined SLAs and flag items approaching or past due
• Support the team's escalation and governance model, including light reporting on where we stand against the Partner Program Operational Maturity Model
• Own day-to-day administration of the centralized intake process for net-new requests across the org, including requests to engage accountants and partners (e.g., feedback sessions, case studies, research asks, Accountant Council/Partner Council participation)
• Track partner and accountant engagement requests to help ensure rotation across the partner base so the same partners aren't repeatedly tapped
• Maintain the centralized repository of partner and accountant insights, verbatims, and feedback so it stays current and easy for the team to search
• Flag and route requests that fall outside the defined intake process (e.g. program strategy decisions, operational execution) to the appropriate leads

Skills

Strong organizational skills

Clear written and verbal communication

Proactive, detail-oriented

Collaborative mindset

Ability to manage multiple workstreams

Tools

Smartsheet

Confluence

Google Workspace/Excel

Salesforce

Job description

Kforce Inc. in Atlanta, GA is seeking a Project Coordinator III to join our operations team. You will help plan the cadence of leadership touchpoints across pillars, track actions, and maintain calendars to prevent overlap.

The role requires strong organization and cross-functional collaboration across Program Management, Sales, and Enablement. You will triage requests, route to decision authorities, manage escalations, and administer the intake process for net-new requests.