Senior Programme Leader, Life Sciences & Client Success

Valeris; Lexington (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

HSA- and FSA-eligible options

Company match on Health Savings

Company-paid Short-Term Disability

401(k) Retirement Savings Plan with 5%

Nine paid holidays + two floating

Career growth opportunities

Inclusive workplace

Job summary

Valeris is seeking a Program Manager to serve as the primary client relationship manager, accountable for program execution, account management, financial oversight, and business analysis across assigned brands. The PM will develop deep expertise in therapeutic areas, guide strategic recommendations, and drive collaboration across internal and external stakeholders.

Responsibilities include monitoring funding, claims workflows, weekly client touchpoints, and centralized documentation.

Qualifications

• Bachelor’s degree in business, accounting, marketing and/or healthcare, or pharmaceutical industry.
• PMP certification preferred (optional)
• Three to four years of project or program management experience.
• Proficient in Microsoft Office Suite including Project, Excel, PowerPoint, Visio, Word, Access and OneNote.

Responsibilities

• Account Funding Monitoring – Review funding for VPC accounts daily to ensure all POs are funded for billing.
• Monitor claim workflow – Review the approved claims report and submitted tickets to ensure no claims are stalled or stuck.
• Lead weekly touchpoints with Client Account(s), develop agendas, facilitate discussions, and share meeting minutes.
• Manage client and internal stakeholder meetings to ensure project deliverables and action items progress as planned.
• Maintain a centralized meeting minutes tracker and provide ongoing follow-up on open items.
• Review core program metrics – Evaluate claims, enrollments, and budget performance weekly.
• Set up HUB PM meetings and document updates affecting metrics.
• Escalation Tracking/Monitoring – Ensure escalations are tracked and closed in a timely manner.
• Bi-Weekly: Manage invoicing, investigate missed KPIs, prepare QBR data, and support governance reviews.
• Prepare accruals, conduct quarterly audits, and coordinate year-end activities.
• Update and finalize SOWs with SNOW tickets and project scope.
• Communicate defects to support teams and Savings Leadership.
• Mentor and train peers as needed.

Skills

Project management

Budgeting

Organized

Attention to detail

Time management

Travel willingness

Education

Bachelor’s degree in business, accounting, marketing and/or healthcare, or pharmaceutical industry

PMP certification preferred

Tools

Microsoft Project

Excel

PowerPoint

Visio

Word

Access

OneNote

Job description

Valeris is seeking a Program Manager to serve as the primary client relationship manager, accountable for program execution, account management, financial oversight, and business analysis across assigned brands. The PM will develop deep expertise in therapeutic areas, guide strategic recommendations, and drive collaboration across internal and external stakeholders.

Responsibilities include monitoring funding, claims workflows, weekly client touchpoints, and centralized documentation.