Senior Program Supervisor, Mental Health Services

Sheppard Pratt; Hagerstown (MD); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Tuition reimbursement program

Medical, dental & vision benefits

403b retirement match

Generous paid time off

Employee Assistance Program

Job summary

Sheppard Pratt in Maryland is seeking a program manager to oversee psychiatric rehabilitation program services, with responsibilities including delivering services and supervising staff.

You will monitor day-to-day operations, implement quality improvement systems, coordinate client service needs, and participate in hiring and staff development. The role emphasizes budgeting, licensing compliance, and collaboration with partners.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred in a related field.
• Two years of positively referenced experience.
• Supervisory experience is preferred.
• Requires on-call flexibility.
• A driver’s license with 3 points or less and access to an insured vehicle.

Responsibilities

• Managing program areas, including the delivery of services and supervision of staff.
• Monitoring smooth day-to-day operations.
• Implementing and maintaining systems for continuous quality improvement.
• Assessing, coordinating, and implementing direct support service needs of clients.
• Participating in hiring, training, and ongoing supervision and evaluation of staff.
• Monitoring program budget.
• Ensuring compliance with licensing, regulatory, funding, and accrediting bodies.
• Establishing and maintaining positive relationships with clients, support systems, and partner service providers.

Skills

Supervisory experience

Driver's license

On-call flexibility

Program management

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Sheppard Pratt in Maryland is seeking a program manager to oversee psychiatric rehabilitation program services, with responsibilities including delivering services and supervising staff.

You will monitor day-to-day operations, implement quality improvement systems, coordinate client service needs, and participate in hiring and staff development. The role emphasizes budgeting, licensing compliance, and collaboration with partners.