Senior Program Services Manager, Healthcare Ops & Analytics

Vizient; Irving (TX); Hybrid; USD 89,000 - 156,000; Full time

Job summary

Vizient seeks a Sr Program Services Manager for Vizient Reserve (Healthcare) at our Irving, TX corporate office. You will develop and manage operations and quality assurance for high‑impact sourcing programs, delivering client value and driving program participation.

The role emphasizes analytics, reporting, and training resources, with collaboration across clients, suppliers, and internal teams. Hybrid onsite schedule: three days in Irving and Centennial CO, with strong emphasis on data-driven

Qualifications

• Relevant degree preferred.
• 5+ years of relevant experience required.
• Strong analytical skills with ability to translate data into insights.
• Proficiency in Microsoft Excel and Power BI required.
• Experience developing reports, dashboards, and performance metrics preferred.
• Excellent verbal, written, and presentation skills.

Responsibilities

• Manage program structures, processes, and procedures to achieve program objectives.
• Develop promotional materials, reports, and training resources and educate internal and external clients on program components.
• Support contracting teams with program implementation, client onboarding, and ongoing client engagement.
• Identify client and supplier targets for new business opportunities and develop new value propositions and program capabilities.
• Manage client and supplier issues, adjustments, and ad hoc requests to support effective program operations.
• Coordinate and participate in periodic business reviews with key clients, suppliers, and distributors.
• Partner with management to facilitate council and panel meetings, gather client feedback, share best practices, and guide program strategies.
• Establish and track program success metrics and deliverables, including participation, utilization, enrollment, and financial incentives.
• Analyze program performance using Microsoft Excel and Power BI to develop reports and dashboards, identify trends, track revenue and sales, conduct market basket analyses, and communicate actionable insights.
• Serve as an operational liaison for internal and external clients by addressing questions, supporting sales opportunities, and communicating program impacts.

Skills

Excel

Power BI

Data analysis

Reporting

Presentations

Education

Bachelor's degree or higher

Tools

MS Excel

Power BI

Job description

Vizient seeks a Sr Program Services Manager for Vizient Reserve (Healthcare) at our Irving, TX corporate office. You will develop and manage operations and quality assurance for high‑impact sourcing programs, delivering client value and driving program participation.

The role emphasizes analytics, reporting, and training resources, with collaboration across clients, suppliers, and internal teams. Hybrid onsite schedule: three days in Irving and Centennial CO, with strong emphasis on data-driven