Senior Program Operations Lead — Hybrid (Dallas)

Braven; Town of Texas (WI); Hybrid; USD 47,000 - 51,000; Full time

Job summary

Braven in Dallas-Fort Worth is seeking a Senior Coordinator, Program Operations to support the Leadership & Career Accelerator. You will coordinate logistics, communications, and events across UNT and Learning Lab sessions, while partnering with the Dallas region team.

The role emphasizes operations, recruitment support, and cross-team collaboration, with on-site and remote elements and a focus on timely, accurate execution.

Qualifications

• Bachelor’s Degree required.
• 1-3 years of administrative experience preferred.
• Extraordinary organizational skills and attention to detail.
• Strong customer service ethic with proactive problem anticipation.
• Strong written and interpersonal communication skills.
• Ability to manage multiple projects concurrently and independently.
• Proficiency with Microsoft Office and G-Suite.
• Experience with Salesforce, Canva, Jira, Zoom, and Expensify.

Responsibilities

• Coordinate logistics for the Accelerator across sections with consistency and precision.
• Manage in-person Learning Lab logistics, space, materials, and catering.
• Provide live Zoom support during Learning Lab sessions and breakout rooms.
• Prepare weekly Fellow communications and stakeholder updates with accurate links.
• Support discussion board management and maintain the site calendar.
• Reconcile attendance and share insights to inform interventions.
• Assist with leadership coach substitutions and project management of Jira tasks.
• Participate in central operations trainings and maintain process fluency.

Skills

Administrative experience

Organizational skills

Customer service

Communication skills

Project management

Multitasking

Attention to detail

Time management

Education

Bachelor’s Degree

Tools

Salesforce

Canva

Jira

Zoom

Expensify

Microsoft Office

G-Suite

Job description

Braven in Dallas-Fort Worth is seeking a Senior Coordinator, Program Operations to support the Leadership & Career Accelerator. You will coordinate logistics, communications, and events across UNT and Learning Lab sessions, while partnering with the Dallas region team.

The role emphasizes operations, recruitment support, and cross-team collaboration, with on-site and remote elements and a focus on timely, accurate execution.