Senior Program Manager – Strategic Client Partnerships

Fooda; New Jersey; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Stock options

Health, dental and vision plans

401k with company match

Paid maternity and parental leave

Flexible spending accounts

Company issued laptop

Daily subsidized lunch program

Travel stipend

On-site work for a fulfilling role

Job summary

Fooda is seeking a Senior Program Manager to lead our largest client partnerships on a day-to-day basis. You will oversee multiple locations, coordinate cross-functional teams, and drive value through strategic insights and collaboration.

This on-site role requires consistent presence in Burlington, TX, and focuses on operational excellence, client satisfaction, and long-term account growth within a fast-paced, food-tech environment.

Qualifications

• 4–6 years of experience in account management, operations, or multi-location client support.
• Proactive relationship builder who anticipates client needs and adds strategic value.
• Data-driven with ability to pull insights from usage reports, KPIs, dashboards.

Responsibilities

• Own the operational performance of your portfolio of locations.
• Serve as primary day-to-day contact for client needs and ensure high satisfaction.
• Coordinate Quarterly Business Reviews with stakeholders to align and drive growth.
• Analyze and track key metrics to identify trends, risks, and opportunities; present recommendations.
• Identify, support, and coordinate upsell and expansion opportunities within the client portfolio.
• Collaborate cross-functionally with Sales, Restaurant Partnerships, and Market Operations.
• Manage hiring, training, and day-to-day oversight of onsite staff for portfolio locations.
• Develop and improve scalable processes while achieving operational success.
• Monitor account-level financial health, including receivables/payables and resolve issues promptly.
• Available to work onsite daily, Monday-Friday.

Skills

Account management

Operations leadership

Data-driven

Cross-functional collaboration

Staff hiring & training

Excel proficiency

Tools

Excel

CRM systems

Job description

Fooda is seeking a Senior Program Manager to lead our largest client partnerships on a day-to-day basis. You will oversee multiple locations, coordinate cross-functional teams, and drive value through strategic insights and collaboration.

This on-site role requires consistent presence in Burlington, TX, and focuses on operational excellence, client satisfaction, and long-term account growth within a fast-paced, food-tech environment.