Senior Program Manager - Patient Flow & Process Improvement

LE0010 Stanford Health Care; Palo Alto (CA); On-site; USD 106,000 - 141,000; Full time

Job summary

Stanford Health Care is seeking a program leader to guide large, cross-functional improvement programs. You will define scope and goals with senior stakeholders, document progress using standard A3 methods, and drive strategic initiatives across departments.

We value experience in program design, change leadership, and a collaborative approach to achieving department and university policies. Strong communication and relationship-building are essential for success.

Qualifications

• Bachelor's degree in work-related discipline from an accredited college or university.
• Master's degree in work related field from an accredited college.
• Three (3) years of progressive responsibility and directly related work experience.

Responsibilities

• Provide program leadership for large strategic and cross-functional improvement programs as assigned by the Administrative Director.
• Manages, assesses, and documents project scope and program utilizing standard A3 template.
• Defines project scope, goals and deliverables that support strategic business goals in collaboration with the Administrative Director and other key stakeholder.
• Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects.
• Implements quality control measures to ensure project compliance with department, hospital and University policies, government codes and regulations; also ensures conformance to the requirements of all project participants.
• Manage program design and structure for department's key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.
• Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team.
• Coach and mentor department staff through change process and cycles of continuous improvement.
• Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows.
• Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
• Provides leadership, coordination and support to all team members.

Skills

Project management

Leadership

Communication

Strategic thinking

Education

Bachelor's degree in work-related discipline

Master's degree in work-related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Stanford Health Care is seeking a program leader to guide large, cross-functional improvement programs. You will define scope and goals with senior stakeholders, document progress using standard A3 methods, and drive strategic initiatives across departments.

We value experience in program design, change leadership, and a collaborative approach to achieving department and university policies. Strong communication and relationship-building are essential for success.