Senior Healthcare Process Improvement Program Lead

Adventist Health; Los Angeles (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Adventist Health seeks a senior process improvement leader to drive organizational performance by guiding cross-functional teams, mentoring staff, and deploying performance improvement initiatives. The role requires advanced data analysis, strategic thinking, and a proven track record in healthcare quality and patient safety.

The position oversees large programs with substantial budgets, mentors teams, and aligns operations with financial and clinical goals while promoting well-being and

Qualifications

• Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or equivalent combination of education/related experience.
• Five years' of healthcare experience in quality, patient safety, risk management, or performance improvement.
• Two years' of direct leadership experience (e.g. supervising, managing, or coordinating people or teams) in healthcare or related setting.
• Six Sigma Black Belt and Lean Certification: Required within two years of hire.
• CCMP or Prosci certification: Required within 2 years of hire.

Responsibilities

• Designs, implements, and refines measurement systems to evaluate organizational performance; performs advanced data analyses, interprets results with critical insight, and develops actionable recommendations that drive measurable improvements.
• Guides and empowers cross-functional teams through the process improvement roadmap, setting ambitious yet achievable goals, identifying critical success factors, and facilitating changes that enhance quality, safety, and efficiency.
• Leverages Lean, Six Sigma, and PDSA methodologies to identify, analyze, and prioritize opportunities that deliver sustainable outcomes.
• Monitors team performance and group processes to ensure alignment with objectives; escalates barriers to leadership and communicates across all levels.
• Converts process improvements into quantifiable financial and operational benefits, documenting results and securing alignment with operations and finance on outcomes.
• Performs other job-related duties as assigned.

Education

Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or equivalent combination of education/related experience

Job description

Adventist Health seeks a senior process improvement leader to drive organizational performance by guiding cross-functional teams, mentoring staff, and deploying performance improvement initiatives. The role requires advanced data analysis, strategic thinking, and a proven track record in healthcare quality and patient safety.

The position oversees large programs with substantial budgets, mentors teams, and aligns operations with financial and clinical goals while promoting well-being and