Senior Program Manager, Global Logistics Tech SME

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon seeks a Sr. Program Manager within the Labor Planning Tech SME space to work within Amazon Logistics (AMZL). This NA posting covers Austin, Bellevue and other sites, with travel around 25% to cover Worldwide.

The role emphasizes driving changes with BRDs, prioritizing software enhancements, mitigating risks, and collaborating across Safety, Quality, Learning, and DS teams to optimize processes and the ML system.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree

Responsibilities

• Document and drive upcoming changes with BRDs to ensure integration with the existing system.
• Identify areas of business risk and impact that could affect resource allocation and provide input on software design to support improved processes.
• Prioritize software enhancements and feature requests submitted by the sites and drive adoption of changes with delivery stations.
• Support process improvements, best practice sharing, and standardization across all Amazon Logistics processes, focusing on improving the ML system capabilities.
• Provide metrics inputs that support compliance with standard work and drive improvements in cost and quality.
• Analyze existing SQL queries for performance improvements and optimize the system's performance.
• Collaborate with Safety, Quality, Learning and Operations Engineering teams to drive standardization and scale the network.
• Provide regular updates to Tech SME leadership on progress and potential impact.
• Establish target conditions for pain points within the delivery network and assess financial impact as part of ongoing improvement.

Skills

Data analysis

SQL

Education

Bachelor's degree

Master's degree / MBA

Tools

SQL

Job description

Amazon seeks a Sr. Program Manager within the Labor Planning Tech SME space to work within Amazon Logistics (AMZL). This NA posting covers Austin, Bellevue and other sites, with travel around 25% to cover Worldwide.

The role emphasizes driving changes with BRDs, prioritizing software enhancements, mitigating risks, and collaborating across Safety, Quality, Learning, and DS teams to optimize processes and the ML system.