Global AMZL Tech Program Manager – ML & Delivery

Amazon; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is seeking a Sr. Program Manager within the Labor Planning Tech SME space to work with AMZL. This role requires leading cross-functional efforts, managing program strategy end-to-end, and delivering world-class tech to the field.

Travel ~25% while coordinating with global teams. Located in NA locations including Austin, Bellevue, or Nashville. The candidate should have 5+ years in program management, data-driven decision making, and excellent leadership skills, with a

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Document and drive upcoming changes, using BRDs to ensure integration with the existing system.
• Identify areas of business risk and impact affecting resource allocation; advise on software design to improve processes.
• Prioritize software enhancements and drive adoption with delivery stations to standardize work.
• Support process improvements and standardization across Amazon Logistics processes, focusing on ML system capabilities.
• Provide metrics inputs to support compliance with standard work and drive cost/quality improvements.
• Analyze SQL queries for performance improvements and optimize system performance.
• Collaborate with Safety, Quality, Learning, and Ops Eng to drive standardization and ML system effectiveness.
• Provide regular updates to Tech SME leadership on progress and impact.

Skills

Program management

Data-driven decisions

Stakeholder communication

Education

Bachelor's degree

Master's degree or MBA

Job description

Amazon.com Services LLC is seeking a Sr. Program Manager within the Labor Planning Tech SME space to work with AMZL. This role requires leading cross-functional efforts, managing program strategy end-to-end, and delivering world-class tech to the field.

Travel ~25% while coordinating with global teams. Located in NA locations including Austin, Bellevue, or Nashville. The candidate should have 5+ years in program management, data-driven decision making, and excellent leadership skills, with a