Senior Program Manager, Financial Risk Mitigation

Amazon Inc.; Omaha, Northern (NE, KY); Hybrid; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC seeks a Senior Program Manager for Financial Risk Mitigation to lead strategic initiatives across FRM. You will partner with product, tech, policy, legal, and finance to stop bad actors, set policies, and ensure a secure, transparent seller-disbursement process.

You will own the roadmap, deliver high-visibility programs, and communicate results to senior leadership, using data and analytics to drive decisions. Advanced Excel (and SQL) skills are expected.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 2+ years of driving process improvements experience.
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
• Knowledge of general AI tools.
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions.

Responsibilities

• Mitigate financial risk and stop bad actors from profiting by building tools and setting policies that control how quickly sellers are paid and disburse. This role will work closely with product, tech, policy, legal, and finance stakeholders and partner teams.
• Own and communicate strategic vision, updates, goals, policy changes and roadmap to stakeholders and senior leaders. Routinely author documents: PRFAQ’s, Working Backwards, BRD’s, WBR’s/MBR’s/QBR’s, Program Updates etc.
• Deliver results and execute multiple high-visibility initiatives simultaneously. Make data-driven tradeoffs to maintain strategic deliverables.
• Operate with a high degree of independence. This role requires a curious, self-starting, fast learner who thrives in ambiguous, challenging spaces.
• Set and achieve challenging goals to solve problems. Drive efficiency improvements by eliminating non-value add processes and introducing automation to maximize impact.
• Develop solutions that scale in a resource constrained environment. Proactively launch mechanisms and build processes that address future challenges.
• Extensively build trust with cross-organizational stakeholders. Use data to influence without authority and drive consensus at all levels of an organization.
• Expertly quantify impact with best-in-class analytics and investigation techniques. Advanced Excel skills are a minimum expectation (Advanced SQL is a plus).

Skills

Advanced Excel

Advanced SQL

Data analysis

Knowledge of AI tools

Education

Master's degree or MBA

Job description

Amazon.com Services LLC seeks a Senior Program Manager for Financial Risk Mitigation to lead strategic initiatives across FRM. You will partner with product, tech, policy, legal, and finance to stop bad actors, set policies, and ensure a secure, transparent seller-disbursement process.

You will own the roadmap, deliver high-visibility programs, and communicate results to senior leadership, using data and analytics to drive decisions. Advanced Excel (and SQL) skills are expected.