Senior Program Manager – Global Tax Fraud & Compliance

Amazon; Tempe (AZ); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

RSUs (restricted stock units)

Parental leave

Sign-on payments

Accommodation during application/hire

Job summary

Amazon.com Services LLC is seeking a Senior Program Manager to lead cross-organizational initiatives that detect, prevent, and disrupt sophisticated tax fraud schemes across Amazon's marketplace. You will manage stakeholders across 5+ VP organizations and deliver measurable outcomes protecting Amazon and customers.

The role sits at the intersection of tax compliance, fraud detection, and product innovation, with exposure to technical product development and governance across multiple regions.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience delivering complex, cross-functional initiatives across multiple organizations with competing priorities.
• Demonstrated ability to drive consensus and make decisions in high-ambiguity environments.
• Strong analytical skills with experience defining metrics, building business cases, and quantifying program impact.
• Excellent written and verbal communication skills, including executive-level presentations.
• Experience managing programs with dependencies across technical and non-technical teams.
• Track record of delivering results despite organizational complexity and resource constraints.

Responsibilities

• Drive alignment across competing priorities and organizational boundaries to deliver unified fraud prevention strategies.
• Establish governance mechanisms including monthly cross-organizational reviews, decision frameworks, and escalation paths.
• Manage complex dependencies across multiple development teams, investigation units, and policy organizations.
• Develop metrics and dashboards that track fraud trends, investigation outcomes, detection model efficacy, and time-to-implementation for investigation-driven improvements.
• Lead incident response for high-impact fraud events, coordinating cross-functional teams to contain exposure and rapidly deploy preventive measures.
• Stakeholder Management & Communication such as presenting program status, risks, and strategic recommendations to VP-level audiences across multiple organizations; facilitating decision-making forums that resolve cross-functional conflicts and drive consensus on contentious trade-offs; Translating technical complexity into business impact for executive audiences and business requirements into technical specifications for engineering teams

Skills

Program management

Data-driven decisions

Executive communication

Cross-functional leadership

Analytical skills

Stakeholder management

Decision making in ambiguity

Technical & non-technical coordination

Measurable results delivery

Job description

Amazon.com Services LLC is seeking a Senior Program Manager to lead cross-organizational initiatives that detect, prevent, and disrupt sophisticated tax fraud schemes across Amazon's marketplace. You will manage stakeholders across 5+ VP organizations and deliver measurable outcomes protecting Amazon and customers.

The role sits at the intersection of tax compliance, fraud detection, and product innovation, with exposure to technical product development and governance across multiple regions.