Sr. Program Manager, Financial Risk Mitigation

Amazon; Tempe (AZ); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon is seeking aSenior Program Manager within Financial Integrity Trust (FIT), part of the Financial Risk Mitigation (FRM) org. The role leads programs ensuring secure, transparent, and trustworthy seller–Amazon financial interactions, stopping bad actors and protecting disbursement processes.

You will partner with product, tech, policy, legal, and finance teams; own roadmaps, communicate updates to executives, and drive multiple initiatives with data-driven decisions and automation to

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Mitigate financial risk and stop bad actors from profiting by building tools and setting policies that control how quickly sellers are paid and disburse.
• Own and communicate strategic vision, updates, goals, policy changes and roadmap to stakeholders and senior leaders.
• Deliver results and execute multiple high-visibility initiatives simultaneously.
• Operate with a high degree of independence in ambiguous spaces.
• Set and achieve challenging goals to solve problems and drive efficiency through automation.
• Develop scalable solutions for future challenges in resource-constrained environments.
• Build trust with cross-organizational stakeholders using data to influence and drive consensus.
• Quantify impact with analytics and investigation techniques; Advanced Excel is a minimum.

Skills

Program management

Data-driven decisions

Stakeholder communication

Advanced Excel

Education

Master's degree or MBA

Tools

SQL

Job description

Description

This Sr. Program Manager role will lead a program within Financial Integrity Trust (FIT), a team embedded within the Financial Risk Mitigation (FRM) organization. FIT is focused on financial integrity of engagement between seller and Amazon by ensuring a secure, transparent, and trustworthy financial relationship between Amazon and its sellers. It is a critical line of defense, stopping bad actors from profiting while ensuring a frictionless experience for SPs. We track “who” is profiting and “where” Amazon disburses funds, and own “when” disbursements occur. We ensure appropriate controls, verifications, and validations for both charge and disbursement instruments, reducing bad actors’ ability to scale fraud and ensure compliance. We also compute and withhold account-level disbursement reserves, govern payment speed, and recover funds from enforced sellers, preventing unpaid fees and misuse of funds.

Key job responsibilities

• Mitigate financial risk and stop bad actors from profiting by building tools and setting policies that control how quickly sellers are paid and disburse. This role will work closely with product, tech, policy, legal, and finance stakeholders and partner teams.
• Own and communicate strategic vision, updates, goals, policy changes and roadmap to stakeholders and senior leaders. Routinely author documents: PRFAQ’s, Working Backwards, BRD’s, WBR’s/MBR’s/QBR’s, Program Updates etc.
• Deliver results and execute multiple high-visibility initiatives simultaneously. Make data-driven tradeoffs to maintain strategic deliverables.
• Operate with a high degree of independence. This role requires a curious, self-starting, fast learner who thrives in ambiguous, challenging spaces.
• Set and achieve challenging goals to solve problems. Drive efficiency improvements by eliminating non-value add processes and introducing automation to maximize impact.
• Develop solutions that scale in a resource constrained environment. Proactively launch mechanisms and build processes that address future challenges.
• Extensively build trust with cross-organizational stakeholders. Use data to influence without authority and drive consensus at all levels of an organization.
• Expertly quantify impact with best-in-class analytics and investigation techniques. Advanced Excel skills are a minimum expectation (Advanced SQL is a plus).

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10543892