Senior Program Manager: Enterprise Onboarding & Platform

Mphasis; Town of Texas (WI); Hybrid; USD 81,000 - 158,000; Full time

Job summary

Mphasis is seeking a Senior Program Manager in the Houston, TX or Dallas, TX area to lead the onboarding of enterprise data center customers onto our client’s internal e-commerce portal and manage end-to-end program delivery for a leading enterprise server provider.

You will coordinate with internal engineering, product, sales and operations teams, drive platform governance, and act as the primary engagement lead for customer get-togethers, roundtables, and industry conferences.

Qualifications

• 7+ years in program management or IT delivery within technology services.
• Strong ability to drive onboarding for enterprise customers.
• Experience governing e-commerce platforms and portal changes.
• Assertive, proactive risk management and reporting.
• Excellent stakeholder communication with senior leaders.

Responsibilities

• Own end-to-end onboarding and governance for the internal e-commerce portal.
• Prioritize feature requests, pricing updates, and portal enhancements.
• Proactively identify risks and communicate changes across ecosystems.
• Lead cross-functional teams and executive-level reporting.
• Plan and host customer events and conferences.
• Build strong client relationships during live events.

Skills

Program management

Enterprise onboarding

E-commerce platform

Stakeholder management

Cross-functional leadership

Event planning

Job description

Mphasis is seeking a Senior Program Manager in the Houston, TX or Dallas, TX area to lead the onboarding of enterprise data center customers onto our client’s internal e-commerce portal and manage end-to-end program delivery for a leading enterprise server provider.

You will coordinate with internal engineering, product, sales and operations teams, drive platform governance, and act as the primary engagement lead for customer get-togethers, roundtables, and industry conferences.