Senior Program Manager, Employee Experience

Ladders; United States; Remote; USD 128,000 - 174,000; Full time

Benefits offered by this job

Measurable impact

AI & tech innovation

Cross-team collaboration

Growth in dynamic environment

Job summary

Ladders is seeking a Senior Program Manager, Employee Experience to drive the strategy and outcomes of remote-first technology-enabled work streams within a US-based organization.

You will own a portfolio of cross-functional programs, lead research and experiments, and translate findings into practical frameworks and measurable outcomes that improve how employees work and how the business learns.

Qualifications

• 8+ years in program management or related fields.
• Expertise in AI adoption and technology enablement.
• Proven track record in leading complex, cross-functional programs.
• Experience in designing and managing research and innovation programs.
• Strong understanding of virtual-first and modern work environments.
• Excellent communication and facilitation skills.
• Ability to navigate ambiguity and proactively identify opportunities.

Responsibilities

• Own strategy and outcomes for a remote-first work stream focused on technology.
• Design and lead organizational research and experiments.
• Translate findings into actionable recommendations and frameworks.
• Manage a portfolio of concurrent programs from scoping to enablement.
• Establish objectives, success measures, and reporting for the work stream.
• Facilitate cross-functional initiatives with various stakeholders.
• Partner with analytics experts to evaluate research outcomes.

Skills

Program management

AI adoption

Cross-functional leadership

Communication

Facilitation

Ambiguity navigation

Job description

For our client, we are seeking a Senior Program Manager, Employee Experience to join the team of a leader in the Consumer Technology space.

This role will shape how technology-enabled employee experience initiatives are defined, measured, and scaled across a modern, remote-first organization. You will own a portfolio of cross-functional programs, leading research, experiments, and enablement efforts that improve how employees work and how the business learns from those efforts. The position partners closely with analytics and other stakeholders to turn findings into practical frameworks, clear recommendations, and measurable outcomes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $128,400 – $173,700 annually

Responsibilities

• Own strategy and outcomes for a remote-first work stream focused on technology
• Design and lead organizational research and experiments
• Translate findings into actionable recommendations and frameworks
• Manage a portfolio of concurrent programs from scoping to enablement
• Establish objectives, success measures, and reporting for the work stream
• Facilitate cross-functional initiatives with various stakeholders
• Partner with analytics experts to evaluate research outcomes

Qualifications

• 8+ years in program management or related fields
• Expertise in AI adoption and technology enablement
• Proven track record in leading complex, cross-functional programs
• Experience in designing and managing research and innovation programs
• Strong understanding of virtual-first and modern work environments
• Excellent communication and facilitation skills
• Ability to navigate ambiguity and proactively identify opportunities

Benefits

• Opportunity to drive measurable improvements in employee effectiveness
• Engagement with cutting-edge technology and AI
• Collaboration with diverse teams across the organization
• Focus on innovation and evidence-based practicesSupport for professional growth in a dynamic work environment

Our client is an equal opportunity employer.