Senior Program Manager, Customer Rollouts

Flagship Kansas; Topeka (KS); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Holidays

Job summary

Gilbarco Veeder-Root, a Vontier company, is seeking a Senior Program Manager to lead end-to-end customer rollout projects across multiple teams. You will drive planning, execution, risk management and stakeholder communication from conception through go-live and beyond.

The role emphasizes customer-facing leadership, strong PM discipline, and collaboration with sales, engineering, and support. A base salary ranges from 105,000 to 120,000 USD with potential annual bonus and robust benefits.

Qualifications

• Bachelor’s degree in Business Administration, Project Management, Information Technology, or related field
• 7+ years of demonstrated experience in project or program management
• Proven track record managing customer-facing implementation, deployment, or rollout projects with measurable success
• Advanced proficiency with project management tools and methodologies (Microsoft Project, Jira, Asana, or similar)
• Exceptional organizational, time management, and multitasking capabilities
• Up to 20% travel required for customer and/or site visits, on-site project oversight, training delivery and executive customer meetings

Responsibilities

• Lead end-to-end project planning and execution for customer rollouts, including detailed scope definition, timeline development, resource allocation, and budget management
• Manage comprehensive stakeholder communication and relationship building with customers, internal cross-functional teams, and executive leadership throughout all project phases
• Develop and maintain detailed project schedules, track progress against key milestones, manage timeline dependencies, and proactively address schedule risks
• Oversee quality assurance and testing processes to ensure all deliverables meet Gasboy standards and exceed customer expectations
• Identify, analyze, and manage project risks, develop mitigation strategies, monitor risk indicators, and escalate critical issues appropriately
• Coordinate and align technical, implementation, support, and operations teams to ensure seamless deployment and maximize customer readiness
• Conduct comprehensive post-implementation reviews, gather customer feedback, and identify opportunities for continuous improvement in rollout processes

Skills

Project management

Customer-facing

Time management

Multitasking

Executive communication

Education

Bachelor's degree in Business Administration/PM/IT

Tools

Microsoft Project

Jira

Asana

Job description

Gilbarco Veeder-Root, a Vontier company, is seeking a Senior Program Manager to lead end-to-end customer rollout projects across multiple teams. You will drive planning, execution, risk management and stakeholder communication from conception through go-live and beyond.

The role emphasizes customer-facing leadership, strong PM discipline, and collaboration with sales, engineering, and support. A base salary ranges from 105,000 to 120,000 USD with potential annual bonus and robust benefits.