Senior Program Manager, Customer Deployments

Vontier; Olympia (WA); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

Job summary

Gasboy is seeking an experienced Senior Program Manager to lead planning, coordination, and execution of customer project rollouts across our customer base. You will drive end-to-end initiatives from conception through go-live and beyond, coordinating cross-functional teams and maintaining executive stakeholder relationships.

This role emphasizes strong PM discipline, risk management, and a focus on delivering value to customers.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Information Technology, or related field.
• 7+ years of demonstrated experience in project or program management.
• Proven track record managing customer-facing implementation, deployment, or rollout projects with measurable success.
• Advanced proficiency with project management tools and methodologies (Microsoft Project, Jira, Asana, or similar).
• Exceptional organizational, time management, and multitasking capabilities.
• Up to 20% travel required for customer and/or site visits, on-site project oversight, training delivery and executive customer meetings.

Responsibilities

• Lead end-to-end project planning and execution for customer rollouts, including detailed scope definition, timeline development, resource allocation, and budget management.
• Manage comprehensive stakeholder communication and relationship building with customers, internal cross-functional teams, and executive leadership throughout all project phases.
• Develop and maintain detailed project schedules, track progress against key milestones, manage timeline dependencies, and proactively address schedule risks.
• Oversee quality assurance and testing processes to ensure all deliverables meet Gasboy standards and exceed customer expectations.
• Identify, analyze, and manage project risks, develop mitigation strategies, monitor risk indicators, and escalation critical issues appropriately.
• Coordinate and align technical, implementation, support, and operations teams to ensure seamless deployment and maximize customer readiness.
• Conduct comprehensive post-implementation reviews, gather customer feedback, and identify opportunities for continuous improvement in rollout processes.

Skills

MS Project/Jira/Asana proficiency

Organizational skills

Time management

Multitasking

Customer-facing communication

Education

Bachelor's degree in Business Administration, PM, IT, or related field

Tools

Microsoft Project

Jira

Asana

Job description

Gasboy is seeking an experienced Senior Program Manager to lead planning, coordination, and execution of customer project rollouts across our customer base. You will drive end-to-end initiatives from conception through go-live and beyond, coordinating cross-functional teams and maintaining executive stakeholder relationships.

This role emphasizes strong PM discipline, risk management, and a focus on delivering value to customers.