Senior Program Manager, Customer Rollouts

Vontier; Trenton (NJ); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Annual bonus plan

Health and wellness benefits

401(k) with company match

Paid time off

Job summary

Gasboy is seeking an experienced Senior Program Manager to lead customer project rollouts from conception through go-live and beyond, based in New Jersey. You will drive end-to-end planning, coordinate cross-functional teams, and ensure on-time, high-quality deployments while maintaining strong customer relationships.

The role requires 7+ years in project or program management, proficiency with MS Project/Jira/Asana, and up to 20% travel for site visits and executive meetings.

Qualifications

• Bachelor's degree in business, PM, IT, or related field.
• 7+ years of demonstrated experience in project or program management.
• Proven track record managing customer-facing implementation, deployment, or rollout projects with measurable success.
• Advanced proficiency with project management tools and methodologies (Microsoft Project, Jira, Asana, or similar).
• Exceptional organizational, time management, and multitasking capabilities.
• Up to 20% travel required for customer and/or site visits, on-site project oversight, training delivery and executive customer meetings.

Responsibilities

• Lead end-to-end project planning and execution for customer rollouts, including detailed scope definition, timeline development, resource allocation, and budget management.
• Manage comprehensive stakeholder communication and relationship building with customers, internal cross-functional teams, and executive leadership throughout all project phases.
• Develop and maintain detailed project schedules, track progress against key milestones, manage timeline dependencies, and proactively address schedule risks.
• Oversee quality assurance and testing processes to ensure all deliverables meet Gasboy standards and exceed customer expectations.
• Identify, analyze, and manage project risks, develop mitigation strategies, monitor risk indicators, and escalation critical issues appropriately.
• Coordinate and align technical, implementation, support, and operations teams to ensure seamless deployment and maximize customer readiness.
• Conduct comprehensive post-implementation reviews, gather customer feedback, and identify opportunities for continuous improvement in rollout processes.

Skills

Project management

Customer-facing

Organizational skills

Travel willingness

Education

Bachelor's degree in related field

Tools

Microsoft Project

Jira

Asana

Job description

Gasboy is seeking an experienced Senior Program Manager to lead customer project rollouts from conception through go-live and beyond, based in New Jersey. You will drive end-to-end planning, coordinate cross-functional teams, and ensure on-time, high-quality deployments while maintaining strong customer relationships.

The role requires 7+ years in project or program management, proficiency with MS Project/Jira/Asana, and up to 20% travel for site visits and executive meetings.