Senior Program Manager, Cross-Functional Initiatives

U.S. Customs and Border Protection; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

U.S. Customs and Border Protection is seeking a GS-14 level manager to oversee complex, cross-functional programs with organization-wide impact. Locations include Charlotte, Dallas, Los Angeles, Seattle, and Washington, DC, with additional duty locations possible.

The role requires coordinating with senior officials and external stakeholders, applying analytical methods to improve service delivery, reduce costs, and shorten processing times, while adhering to federal guidelines.

Qualifications

• One year of specialized experience at the next lower grade level.
• Experience managing cross-functional programs with organization-wide impact.
• Ability to evaluate program performance using qualitative and quantitative methods.
• Ability to advise senior officials and coordinate with internal and external stakeholders.

Responsibilities

• Managing complex programs with organization-wide impact.
• Leading cross-functional projects and applying improvement tools to increase efficiency.
• Evaluating program performance and presenting recommendations to leadership.
• Advising senior officials and collaborating with internal and external stakeholders.

Skills

Complex program management

Cross-functional leadership

Analytical skills

Stakeholder collaboration

Job description

U.S. Customs and Border Protection is seeking a GS-14 level manager to oversee complex, cross-functional programs with organization-wide impact. Locations include Charlotte, Dallas, Los Angeles, Seattle, and Washington, DC, with additional duty locations possible.

The role requires coordinating with senior officials and external stakeholders, applying analytical methods to improve service delivery, reduce costs, and shorten processing times, while adhering to federal guidelines.