Program Manager

Customs and Border Protection

Chicago (IL)

On-site

USD 119,000 - 155,000

Full time

2 days ago

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Job summary

Customs and Border Protection in Chicago, IL seeks a Program Manager to lead a major program segment within OFO. You will direct planning, direction, and timely execution of projects with cross-element collaboration.

The role requires coordinating with CBP organizational heads to negotiate changes, evaluate effectiveness, and advise on long-range plans for administrative procedures and program management. This is a federal GS-13 position with a salary range cited above.

Qualifications

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Responsibilities

Overseeing the overall planning, direction and timely execution of a program or several program segments.
Collaborating with heads of other CBP Organizational elements to negotiate, decide on, and coordinate work changes affecting the assigned program segment.
Evaluating the effectiveness of the organizational elements in terms of mission accomplishment.
Providing information and recommendations on the current and long-range plans pertaining to managerial and administrative procedures and operation's program and financial management.
Providing technical and administrative supervision to the unit.
Establishing production standards and preparing performance work plans and appraisals.
Developing procedures and techniques and furnishing policy guidance.

Job description

Hiring Agency: Customs and Border Protection
Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Chicago Field Office, Area Port of Chicago, located in Chicago, Illinois. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

This position is located in the Department of Homeland Security (DHS), Customs and Border Protection (CBP), Office of Field Operations (OFO). This position will allow you to use your expertise as a Program Manager over a major area or critical program segment for which the scope and effect of the work have an program-wide impact. This position starts at a salary of $118,984.00 (GS-13, Step 1) to $154,682.00 (GS-13, Step 10).

In this Program Manager position you will become a key member of a team of Homeland Security professionals directing a program segment that performs a variety of diverse programs and/or services that are professional, technical, and/or administrative in nature. Typical work assignments include: Overseeing the overall planning, direction and timely execution of a program or several program segments.

Collaborating with heads of other CBP Organizational elements to negotiate, decide on, and coordinate work changes affecting the assigned program segment. Evaluating the effectiveness of the organizational elements in terms of mission accomplishment. Providing information and recommendations on the current and long-range plans pertaining to managerial and administrative procedures and operation's program and financial management.

Providing technical and administrative supervision to the unit. Establishing production standards and preparing performance work plans and appraisals. Developing procedures and techniques and furnishing policy guidance. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $118984 – $154682/yr.

What is the application deadline?

Applications close on 2026-10-06.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.