Senior Program Manager - Compliance & Safety Strategy

Amazon Inc.; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

RSUs

Health insurance

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Seattle, WA is seeking a Sr Program Manager to align compliance and quality with category expectations, advocate for the category perspective, and evaluate current and future safety controls.

The role emphasizes balancing safety requirements, operating in ambiguity, and driving program and technical improvements tailored to risk levels to ensure a safer customer journey.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
• Experience in complex problem solving and working in a tight schedule environment.

Responsibilities

• Partner cross functionally across Food Safety, Product Safety, Restricted Products and other compliance teams to drive process improvement and new program development.
• Track weekly compliance project progress and report results.
• Coordinate escalation investigations and build project timelines for resolution.
• Drive strategic alignment between Category stakeholders, to build an aligned point of view.
• Act as the Voice of the Vendor across internal teams, translating perspectives, priorities, and operational context into clear considerations that inform decisions and shape outcomes.
• Navigate ambiguity across competing compliance and category priorities, managing stakeholders at varied levels of the organization to drive strategic alignment and build an aligned point of view.

Skills

Analytics

End-to-end delivery

Stakeholder communication

Decision making under ambiguity

Education

Bachelor's degree

Master's degree or MBA

Tools

Excel

Job description

Amazon.com Services LLC in Seattle, WA is seeking a Sr Program Manager to align compliance and quality with category expectations, advocate for the category perspective, and evaluate current and future safety controls.

The role emphasizes balancing safety requirements, operating in ambiguity, and driving program and technical improvements tailored to risk levels to ensure a safer customer journey.