Senior PM, Technical – External Compliance & Safety

Amazon; Seattle (WA); On-site; USD 198,000 - 268,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Senior Manager, Product Management - Technical to lead CoSS External Products, including Buyer Safety Experience and regulator management. You will own the product vision, roadmap, and strategy across multiple customer segments and partner with engineering, design, legal, compliance, and operations to deliver scalable solutions.

You will coach PMs, build a high-performing team, drive data-driven decisions, and communicate strategy and results to senior

Qualifications

• 8+ years of end to end product delivery experience.
• 6+ years of team management experience.
• Experience with feature delivery and tradeoffs of a product.
• Bachelor's degree

Responsibilities

• Own the 3–5 year product vision and roadmap for CoSS External Products
• Define product strategy where opportunity and approach are not yet fully defined; drive clarity and create frameworks
• Lead end-to-end product lifecycle from customer problem identification
• Drive product decisions by working backwards from multiple customer segments — Amazon buyers, regulatory authorities, and business customers
• Partner with engineering, science, design, legal, compliance, and operations teams to deliver scalable solutions that meet Amazon's high bar for quality
• Build, implement, and continuously improve operational mechanisms that drive team cadence, accountability, and velocity
• Define metrics and mechanisms (KPIs, funnels, adoption, input/output metrics) that measure product performance and enable data-driven decisions; own goal-setting and progress-tracking mechanisms for the product portfolio
• Recruit, hire, develop, and retain a high-performing team of product managers; set clear expectations and growth paths for each team member
• Actively coach and mentor PMs through regular 1:1s, document reviews, and career development conversations; raise the bar on product management craft across the team
• Foster a team culture of ownership, curiosity, and customer obsession; create an inclusive environment where diverse perspectives drive better products
• Drive strategic communications internally and externally; present to senior leadership on product strategy, investment cases, and results
• Own customer engagement and escalations; perform on-call for service areas

Skills

End-to-end product delivery

Team management

Product strategy

Cross-functional collaboration

Education

Bachelor's degree

Job description

Amazon.com Services LLC is seeking a Senior Manager, Product Management - Technical to lead CoSS External Products, including Buyer Safety Experience and regulator management. You will own the product vision, roadmap, and strategy across multiple customer segments and partner with engineering, design, legal, compliance, and operations to deliver scalable solutions.

You will coach PMs, build a high-performing team, drive data-driven decisions, and communicate strategy and results to senior