Senior Program Manager, Child Welfare & Case Management

Socket.dev; Dallas (TX); On-site; USD 47,000 - 52,000; Full time

Job summary

Pathways Dallas seeks a Program Manager to oversee case management, home development, recruitment, and intake coordination for the office. You will supervise CPA staff, ensure service quality, and maintain compliant documentation.

You will coordinate with regulatory bodies, attend court hearings as needed, and lead staff meetings to drive performance improvement and collaboration across teams.

Qualifications

• Master's degree in social work or related field with nine graduate credit hours focused on family/individual function and interaction.
• Professional experience: 1 year in residential child-care or conservatorship/foster home development; duties include assessments, service planning, or case management.
• Alternative options include varying combinations of degree and 3–5 years in a child-placing agency.

Responsibilities

• Oversight of program operations and compliance with laws and Pathways policies.
• Supervise assigned staff and review/approve home studies, safety plans, placements, discharges.
• Attend court hearings and staff meetings; coordinate training and performance improvement.
• Maintain documentation within two business days and ensure service quality and regulatory responsiveness.

Skills

Microsoft Word

Excel

PowerPoint

Go To Meeting

the Internet

Education

Master's degree in social work or related field

Nine graduate credit hours in family/individual function courses

Bachelor's degree in social work or related field with nine undergrad credits in related courses

Five years experience in child-placing activities (for some options)

Job description

Pathways Dallas seeks a Program Manager to oversee case management, home development, recruitment, and intake coordination for the office. You will supervise CPA staff, ensure service quality, and maintain compliant documentation.

You will coordinate with regulatory bodies, attend court hearings as needed, and lead staff meetings to drive performance improvement and collaboration across teams.