Senior Program Manager, Youth Housing & Empowerment

United Friends of the Children; Los Angeles (CA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

United Friends of the Children in Los Angeles seeks a Senior Program Manager to lead Pathways housing program operations, oversee case management, and coordinate with housing, intake and clinical teams. You will guide staff during crises, develop youth programming, and ensure compliance with reporting and data systems like Apricot and HMIS; a trauma-informed, trauma-focused approach is essential.

This hybrid, full-time role requires dedication to high-quality service delivery and youth

Qualifications

• Strong leadership and program management experience in youth services.
• Experience coordinating data management and compliance (HMIS/Apricot).
• Skilled in crisis intervention and trauma-informed care.
• Ability to supervise and train staff across multiple sites.
• Excellent communication and collaboration with external agencies.

Responsibilities

• Oversee daily program operations, facilities, and case management.
• Lead crises and emergencies response, safety, and conflict management.
• Oversee grievance process per policies and participant rights.
• Collaborate with housing, intake, and clinical services.
• Develop and deliver youth programming and events.
• Support strategic program initiatives and policy development.
• Hire, onboard, and train Program Managers.
• Manage budget line items for direct services.

Skills

Leadership

Program management

Case management

Data management

Crisis management

Staff supervision

Budget management

Trauma-informed care

Motivational interviewing

Tools

Apricot

HMIS

Job description

United Friends of the Children in Los Angeles seeks a Senior Program Manager to lead Pathways housing program operations, oversee case management, and coordinate with housing, intake and clinical teams. You will guide staff during crises, develop youth programming, and ensure compliance with reporting and data systems like Apricot and HMIS; a trauma-informed, trauma-focused approach is essential.

This hybrid, full-time role requires dedication to high-quality service delivery and youth