Senior Program Manager, Child & Family Services

Behavioral Health Network, Inc (BHN); Springfield (MA); On-site; USD 104,000 - 138,000; Full time

Benefits offered by this job

PTO

403(b) plan

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance programs

Great Place to Work

Job summary

Behavioral Health Network, Inc (BHN) in Massachusetts seeks a Sr. Program Manager for its Child and Family Community Based Services (CFCBS).

You will lead program operations, oversee staff performance, and coordinate with external partners to ensure high-quality services that meet funding specifications. The role emphasizes data-driven decision making, policy development, and building strong community collaborations within a mission-driven organization with strong regional roots in Western

Qualifications

• Masters in Business Administration, Public Health, Social Work or Psychology is preferred.
• At least five years of supervisory experience in a related field such as public health or social services.
• Experience developing and operating community-based programming.
• Experience working with child and family serving systems.
• Experience collecting and organizing data from various sources to inform client care and service delivery.

Responsibilities

• Collaborate and integrate with external community entities to improve service delivery.
• Oversee performance management of staff in assigned program(s).
• Develop, implement and monitor administrative policies, annual budget, and program modifications.
• Ensure staff are trained in BHN Code of Conduct and relevant policies.
• Maintain positive, collaborative relationships with BHN programs and community partners.

Skills

Supervisory experience

Data collection

Community-based programs

External partnerships

Education

Master's Degree in related field

Job description

Behavioral Health Network, Inc (BHN) in Massachusetts seeks a Sr. Program Manager for its Child and Family Community Based Services (CFCBS).

You will lead program operations, oversee staff performance, and coordinate with external partners to ensure high-quality services that meet funding specifications. The role emphasizes data-driven decision making, policy development, and building strong community collaborations within a mission-driven organization with strong regional roots in Western