Senior Program Manager

Jobtailor; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Jobtailor is seeking a Senior Technical Program Manager to lead complex cross-functional programs in a fast-growing environment. You will drive end-to-end lifecycles, coordinate a broad set of stakeholders, implement governance, and align roadmaps with executive expectations.

Ideal candidates bring deep SDLC/Agile expertise, AWS/container tech, and a track record delivering large-scale initiatives with measurable KPIs and governance.

Qualifications

• Bachelor's or Master's degree in computer science, Engineering, or a related field.
• 5+ years of Technical Program Management experience in large-scale, high-growth organizations.
• Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders.
• Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms.
• Strong knowledge of cloud-native architectures (AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps.
• Exceptional communication skills, able to influence both technical and executive audiences.
• Expertise in program planning, risk management, dependency tracking, and governance.
• Strong analytical, data-driven decision-making.
• Experience defining and managing KPIs, operational metrics, and executive reporting.

Responsibilities

• Lead end-to-end lifecycle of complex technical programs from planning and prioritization through execution, launch, and post-implementation review.
• Drive business-critical initiatives, including Agent- and Client-facing features, across multi-team, multi-location efforts.
• Coordinate engineering, product, infrastructure, security, and business stakeholders.
• Identify and resolve cross-functional dependencies, risks, and blockers.
• Establish program governance, reporting, and execution standards.
• Partner with engineering leadership on quarterly and annual roadmaps.
• Track KPIs, operational metrics, and executive dashboards.
• Champion Agile delivery and improve developer productivity, delivery efficiency, and engineering velocity.
• Translate complex technical concepts into executive-level, data-driven communications.

Skills

Technical Program Management

Agile Methodologies

Cloud-Native Architectures

KPI Management

Cross-Functional Collaboration

Education

Bachelor's or Master's degree in CS/Engineering

Tools

AWS

Docker

Kubernetes

CI/CD

DevOps

Job description

• Lead the end-to-end lifecycle of complex technical programs from planning and prioritization through execution, launch, and post-implementation review
• Drive business-critical initiatives, including Agent- and Client-facing features, across multi-team, multi-location efforts
• Coordinate engineering, product, infrastructure, security, and business stakeholders
• Identify and resolve cross-functional dependencies, risks, and blockers
• Establish program governance, reporting, and execution standards
• Partner with engineering leadership on quarterly and annual roadmaps
• Track KPIs, operational metrics, and executive dashboards
• Champion Agile delivery and improve developer productivity, delivery efficiency, and engineering velocity
• Translate complex technical concepts into executive-level, data-driven communications

Requirements

• Bachelor's or Master’s degree in computer science, Engineering, or a related field
• 5+ years of Technical Program Management experience in large-scale, high-growth organizations
• Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders
• Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms
• Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps
• Exceptional communication skills, able to influence both technical and executive audiences
• Expertise in program planning, risk management, dependency tracking, and governance
• Strong analytical, data-driven decision-making
• Experience defining and managing KPIs, operational metrics, and executive reporting

Core Competencies

Demonstrates expertise in leading complex technical programs through their entire lifecycle, with a strong focus on Agile methodologies, cloud-native architectures, and effective communication with both technical and executive stakeholders.

Highest-signal resume keywords

• Technical Program Management
• Agile Methodologies
• Cloud-Native Architectures
• KPI Management
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• SDLC
• Risk Management
• Dependency Tracking
• Program Planning
• Data-Driven Decision-Making

Soft Skills

• Exceptional Communication
• Influencing Skills

Industry Keywords

• Enterprise-Scale Platforms
• Cross-Functional Technical Programs
• Operational Metrics
• Executive Reporting
• Program Governance

Tools & Technologies

• AWS
• Docker
• Kubernetes
• CI/CD
• DevOps