- Deliver very large, complex programs comprising interrelated projects aligned to strategic business goals
- Establish the project and program management framework
- Track progress, manage risk, and control change to meet time, cost, and quality objectives
- Manage other project managers' successful delivery of interrelated projects
- Understand portfolio priorities and drive successful business outcomes
- Manage all aspects of multiple interrelated projects within the program
- Align project and program plans, interdependencies, roadmaps, and resource capacity
- Perform program-level governance reviews to ensure projects are on time, within budget, and defect-free
- Monitor projects, mitigate risks, and resolve issues across the program
- Establish best practices, templates, policies, tools, and partnerships
- Coach and mentor PMO team members
- Support internal and external project audits
- Schedule and track cross-project interdependencies and define critical program-level milestones
- Provide leadership and coaching to stakeholders for delivery of cost, schedule, budget, and quality outcomes
- Create and maintain the master program plan and status reporting for milestones, success criteria, deliverables, dependencies, risks, and issues
- Communicate program status effectively, including to executive leadership
- Support risk management and protect the integrity and confidentiality of systems and data
Requirements
- Bachelor's Degree in Business, Project Management and/or Computer Science or related field
- Project Management Professional (PMP) certification or related certifications or equivalent work experience
- Minimum of 8 or more years of related experience in program management
- Demonstrated program management experience and people leadership and mentorship in business and technical environments
- Experience in financial institutions or similarly regulatory industries and/or software development processes
- Background in data processing environments, application systems, and communication systems
- Ability to handle multiple complex projects within programs, work independently, follow up effectively, and meet tight deadlines
- Excellent analytical and problem-solving abilities
- Ability to deal effectively with ambiguity and constant change
- Excellent oral, written, and interpersonal skills for interacting with executive leadership, staff, and vendors
- Ability to balance achieving business results, fostering collaboration, and influencing business strategies
- Experience identifying and driving process improvements and documenting efficiency gains
- Demonstrated experience with Agile and Waterfall methodologies and all aspects of System Development Life Cycle (SDLC) methodology and tools
- Background and drug screen
- Ability to perform essential functions and physical requirements with or without reasonable accommodation
Core Competencies
Demonstrates extensive program management expertise, including leadership in complex project delivery, risk management, and stakeholder communication. Proficient in Agile and Waterfall methodologies, with a strong focus on achieving business outcomes and process improvements.
Highest-signal resume keywords
- Program Management
- Project Management Professional (PMP)
- Agile Methodology
- Waterfall Methodology
- System Development Life Cycle (SDLC)
ATS Optimization Keywords
Hard Skills
- Program Management
- Project Management
- Risk Management
- Change Control
- Data Processing
- Application Systems
- Communication Systems
- Process Improvement
- Analytical Skills
- Problem-Solving
Soft Skills
- Leadership
- Mentorship
- Interpersonal Skills
- Communication Skills
- Collaboration
Certifications & Qualifications
- Project Management Professional (PMP)
- Related Certifications
Industry Keywords
- Financial Institutions
- Regulatory Industries
- Software Development Processes
- Business Strategies
- Executive Leadership
Tools & Technologies
- Project Management Tools
- Governance Frameworks
- Status Reporting Tools
- Templates
- Policies