Senior Program Management Analyst (Remote)

Gainwell Technologies LLC; Columbus (OH); Remote; USD 69,000 - 99,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Educational assistance

Job summary

Gainwell Technologies LLC is seeking a Senior Professional, Program Management to support program leadership in delivering high-quality services and client deliverables for assigned commercial clients.

This role collaborates with cross-functional teams in a fast-paced environment, contributes to operational performance, and supports client satisfaction while pursuing professional growth through certifications.

Qualifications

• 6+ years of experience in health insurance, government, client service/business-to-business, or health policy.
• 2+ years of project management or project coordination experience using Agile, Waterfall, Lean, or similar methodologies.
• Bachelor's degree in business administration, health care, or a related field.
• Experience working with medical claims, eligibility data, and databases.
• Experience performing quality assurance reviews, validating data and deliverables, documenting defects, and coordinating corrective actions.
• Working knowledge of SQL and Python for data analysis, validation, automation, or reporting is desired.

Responsibilities

• Support client inventory management activities by applying established controls and quality assurance procedures to monitor program status, validate client deliverables, and confirm alignment with client requirements.
• Coordinate with client engagement, operations, and technical/product teams to support issue resolution, communicate status, and follow up with internal and external partners as needed.
• Apply working knowledge of operations and products to communicate relevant client updates and perform analyses that support service quality and operational performance.
• Maintain knowledge of assigned client inventory management processes and use data analysis and reporting to monitor performance, identify trends, and recommend improvements.
• Assist with troubleshooting pre- and post-implementation issues, product utilization, and inventory fallout for assigned work.
• Perform quality assurance reviews of recurring and ad hoc client deliverables for accuracy, completeness, consistency, and timeliness; document findings, coordinate corrections, track resolution, and help identify preventive process improvements.
• Collaborate with client engagement teams and clients to support the development and execution of assigned project and implementation plans that meet agreed-upon expectations.
• Apply knowledge of coordination of benefits (COB) processes to support internal and client discussions.
• Share process knowledge, product knowledge, and lessons learned with team members to support a collaborative learning environment.

Skills

Health policy

Client service

Project coordination

SQL

Python

Quality assurance

Data analysis

Medical claims

Eligibility data

Education

Bachelor's degree in business administration or health care

Tools

SQL

Python

Job description

Gainwell Technologies LLC is seeking a Senior Professional, Program Management to support program leadership in delivering high-quality services and client deliverables for assigned commercial clients.

This role collaborates with cross-functional teams in a fast-paced environment, contributes to operational performance, and supports client satisfaction while pursuing professional growth through certifications.