Senior Client Growth Manager - Remote

Gainwell Technologies LLC; Ohio; Remote; USD 83,000 - 118,000; Full time

Benefits offered by this job

401(k) employer match

Healthcare benefits

Educational assistance

Generous vacation policy

Leadership development academies

Job summary

Gainwell Technologies is seeking a Client Manager to lead client engagements, manage contracts, and drive revenue growth while ensuring high client satisfaction. The role collaborates with internal teams to ensure timely deliverables and effective program governance.

The position involves budget monitoring, strategic planning with clients, and expanding services within existing accounts. Remote work with travel up to 20% is expected.

Qualifications

• Experience with large or complex client engagements.
• Ability to translate data-driven insights into clear client impact.
• Proven track record of managing budgets and revenue targets.
• Excellent written and verbal communication skills.
• Ability to prioritize work and meet deadlines in a fast-paced environment.

Responsibilities

• Manage client contracts, relationships, and operational performance to ensure contractual obligations are met.
• Collaborate with internal teams to ensure accuracy and timeliness for all client deliverables.
• Prepare, monitor, and report on budget and revenue expectations for assigned client engagements.
• Partner with clients to develop project approaches, implementation plans, and long-term growth strategies.
• Oversee project development and implementation, ensuring timely and successful delivery.
• Serve as the primary point of contact, maintaining regular communication with clients to ensure satisfaction.
• Identify and pursue new revenue opportunities within existing accounts.
• Support sales activities, including proposal development and closing of new business opportunities.
• Monitor legislative, regulatory, and competitive landscapes to identify risks and growth opportunities.

Skills

Client relations

Budget management

Revenue targets

Communication skills

Project management

Data-driven analysis

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Tableau

Job description

Gainwell Technologies is seeking a Client Manager to lead client engagements, manage contracts, and drive revenue growth while ensuring high client satisfaction. The role collaborates with internal teams to ensure timely deliverables and effective program governance.

The position involves budget monitoring, strategic planning with clients, and expanding services within existing accounts. Remote work with travel up to 20% is expected.