Senior Program Lead - Enterprise AI Adoption

codeandtheory; United States; Remote; USD 150,000 - 200,000; Full time

Job summary

codeandtheory is seeking a senior program-delivery leader to run the operating engine behind an embedded-team partnership that drives enterprise customer adoption of generative AI tools. You own the program, connecting the engagement management team and serving as the primary contact for partner leadership.

In a matrix, professional-services setting, you will manage cadence, renewals, budgets, and executive readouts while developing reusable playbooks and maintaining documentation as a

Qualifications

• Experience in program or client delivery management within staff-augmentation or professional-services models.
• Proven ability to run executive readouts with VP/Director+ client-side executives and brief internal C-suite leadership.
• Informal leadership style focused on trust, communication, and a shared quality bar.
• Comfort managing a portfolio of engagements without owning any single account.
• Strong inclination for process, documentation, and developing playbooks from scratch.
• High tolerance for ambiguity and adaptability to evolving partner structures.

Responsibilities

• Set the program's internal operating rhythm, leading weekly full-team syncs and senior-leadership huddles.
• Serve as the primary program-level point of contact for partner leadership, while engagement managers own their own accounts.
• Deliver recurring executive readouts with written updates and progress tracking.
• Negotiate and close contract renewals with Legal, Finance, and leadership, including headcount, fees, KPIs, and scope.
• Track KPIs against targets and proactively course-correct when forecasts drift.
• Run interference for the team, balancing client requests with fair outcomes for the team.
• Maintain onboarding curricula and a growing library of reusable playbooks and artifacts.
• Read and adapt to changes in the partner organization and adjust engagement models accordingly.

Skills

Executive stakeholder management

Program delivery management

Matrix consulting experience

Documentation & playbooks

Budget tracking

Distributed team experience

Generative AI familiarity

Job description

codeandtheory is seeking a senior program-delivery leader to run the operating engine behind an embedded-team partnership that drives enterprise customer adoption of generative AI tools. You own the program, connecting the engagement management team and serving as the primary contact for partner leadership.

In a matrix, professional-services setting, you will manage cadence, renewals, budgets, and executive readouts while developing reusable playbooks and maintaining documentation as a