Senior Program Coordinator: Data & Student Resources

Duke University; Durham (NC); Hybrid; USD 50,000 - 79,000; Full time

Job summary

Duke University in Durham, NC, is seeking a Senior Program Coordinator to support the DukeLIFE programs that promote academic success and belonging for lower-income and first-generation students.

You will independently coordinate multiple student-resource initiatives, manage applications and rosters, maintain tracking systems in Airtable, update the DukeLIFE website, and serve as the primary liaison to students and campus partners, reporting to the Director of DukeLIFE.

Qualifications

• Bachelor's degree and 3 years of experience in program administration or related fields.
• Experience coordinating multiple programs and timelines with competing deadlines.
• Strong data management and reporting skills, including Airtable proficiency.
• Advanced MS Excel proficiency and attention to detail in documentation.

Responsibilities

• Coordinate the Course Materials Assistance Program by reviewing applications, verifying eligibility, and approving requests.
• Administer the DukeLIFE Loaner Laptop Program, reviewing and approving student requests and collaborating with OIT on distribution and tracking.
• Collaborate with Duke Stores to coordinate resource programs (Tech Collaborative, commencement regalia).
• Maintain the DukeLIFE student roster and oversee program participation tracking across unit initiatives using Airtable and other university systems.
• Develop and maintain documentation for program procedures and data management practices; maintain and update DukeLIFE website content.

Skills

Attention to Detail

Communication

Customer Service

Data Management

Professional Judgment

Program Assessment

Program Coordination

Education

Bachelor's degree

Tools

MS Excel

Airtable

Job description

Duke University in Durham, NC, is seeking a Senior Program Coordinator to support the DukeLIFE programs that promote academic success and belonging for lower-income and first-generation students.

You will independently coordinate multiple student-resource initiatives, manage applications and rosters, maintain tracking systems in Airtable, update the DukeLIFE website, and serve as the primary liaison to students and campus partners, reporting to the Director of DukeLIFE.