Administrative Assistant, Student Success Programs

Duke PA; Durham, Northern (NC, KY); Hybrid; USD 29,000 - 43,000; Full time

Job summary

Duke University is seeking an Administrative Assistant in the Division of Student Success, Office of Undergraduate Education. You will support daily operations, manage calendars, assist with onboarding, and coordinate facilities and resources for a diverse student-focused environment.

The role emphasizes clerical/accounting literacy, data handling, and strong communication across students, faculty, and staff. Onsite with limited remote option.

Qualifications

• Requires knowledge of clerical and accounting principles acquired via two years of post-secondary education in administrative support or related field.
• Four years of related secretarial/clerical experience to administer complex office functions and budgets.
• Equivalent combination of relevant education and/or experience accepted.

Responsibilities

• Serve as the first point of contact for inquiries; provide assistance and referrals to students, parents, faculty, staff, and visitors.
• Interpret directives, policies, and regulations affecting the division and communicate updates to appropriate staff.
• Maintain manuals, records, reports, correspondence, and other office documentation.
• Compile, summarize, and analyze data to support reports.
• Coordinate calendars, meetings, and onboarding activities; assist with hiring tasks.
• Support website updates and data management systems maintenance.
• Coordinate space, facilities requests, and office resources.
• Record and distribute meeting minutes for Student Success units.

Skills

Intercultural communication

Microsoft Office

Budgeting

Education

Two years post-secondary education in administrative support

Four years related secretarial/clerical experience

Tools

Data management systems

Job description

Duke University is seeking an Administrative Assistant in the Division of Student Success, Office of Undergraduate Education. You will support daily operations, manage calendars, assist with onboarding, and coordinate facilities and resources for a diverse student-focused environment.

The role emphasizes clerical/accounting literacy, data handling, and strong communication across students, faculty, and staff. Onsite with limited remote option.