Senior Program Admin – Data & Process Improvement Lead

Parker Hannifin Corporation; Irvine (CA); Presencial; USD 89 000 - 148 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical & dental

401(k) matching

Tuition reimbursement

Paid time off

Resumo da oferta

Parker Aerospace in Irvine, CA is seeking a Program Admin Sr. to analyze complex customer experience and order management processes, drive improvements, and document new procedures.

You will lead the Spares and Customer Experience team, monitor KPIs, and ensure deliverables meet commitments. Responsibilities include transforming data into actionable insights, developing process documents, guiding cross-functional projects, and enabling end-to-end automated solutions with Alteryx, SQL, and Power

Qualificações

• Bachelor's degree in Business Administration, Computer Science, or Engineering related field.
• 6+ years of progressively responsible program administration experience.

Responsabilidades

• Analyze diverse and complex customer experience and order management processes.
• Lead improvement initiatives and drive implementation of new processes.
• Oversee Spares and Customer Experience team performance and KPIs.
• Create process documents and dashboards for KPI tracking and reporting.
• Coordinate cross-functional project plans and interface with internal stakeholders.

Descrição da oferta de emprego

Parker Aerospace in Irvine, CA is seeking a Program Admin Sr. to analyze complex customer experience and order management processes, drive improvements, and document new procedures.

You will lead the Spares and Customer Experience team, monitor KPIs, and ensure deliverables meet commitments. Responsibilities include transforming data into actionable insights, developing process documents, guiding cross-functional projects, and enabling end-to-end automated solutions with Alteryx, SQL, and Power