Senior Program Account Manager

Construction Specialties; Lebanon (NJ); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Bonus Plan

Medical & Prescription benefits

Dental benefits

Vision benefits

Disability benefits

Life Insurance

Tuition Assistance

401(k) with match

3 weeks PTO

Holidays

Job summary

CONSTRUCTION SPECIALTIES, INC. is seeking a Senior Program Account Sales professional to drive revenue growth, expand program-based accounts, and lead commercial relations.

You will own relationships, identify opportunities, and align customer needs with CS capabilities across internal teams. The role partners with the Manager, Program Accounts to manage pipeline, coordinate account management, inside sales, and customer service, and ensure timely execution of quotes and orders while growing

Qualifications

• Bachelor’s degree and significant experience in sales, account management, or a related commercial function.
• Strong track record of managing customer relationships, driving revenue growth, and converting opportunities into measurable business outcomes.
• Experience working with complex accounts, multi-location customers, or program-based selling models preferred.
• Requires a high level of commercial awareness, including identifying growth opportunities and delivering value.

Responsibilities

• Develops and maintains strategic relationships with assigned customers, acting as the primary contact for commercial engagement.
• Builds and manages a structured pipeline of opportunities across the program account portfolio.
• Collaborates with cross-functional teams to execute opportunities, quotes, and orders accurately and timely.
• Expands relationships within existing accounts through cross-selling and upselling opportunities.

Skills

Sales

Account management

Relationship management

Commercial awareness

Education

Bachelor’s degree

Tools

CRM software

Job description

CONSTRUCTION SPECIALTIES, INC.

Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world–from the world’s tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state or local law.

Scope Of Position

The Senior Program Account Sales role is responsible for driving revenue growth, customer retention, and program expansion across a defined portfolio of program-based accounts. This position serves as the primary commercial leader for assigned customers, owning the relationship, identifying opportunities for growth, and ensuring alignment between customer needs and company capabilities.

The role operates in close partnership with the Manager, Program Accounts, who leads the internal execution teams responsible for account management, inside sales, and customer service. The Senior Program Account Sales professional is accountable for developing and advancing opportunities, maintaining strong customer relationships, and ensuring that revenue objectives are achieved through disciplined pipeline management and consistent customer engagement.

Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:

• Develops and maintains strategic relationships with assigned customers, acting as the primary point of contact for commercial engagement and long-term program development. The role is responsible for understanding customer objectives, identifying opportunities for expansion, and positioning solutions that align with customer requirements and company capabilities.
• Drives revenue performance by building and managing a structured pipeline of opportunities across the program account portfolio. The individual ensures that opportunities are clearly defined, properly advanced, and aligned with customer timelines, while maintaining visibility and accuracy within CRM systems. The role requires disciplined pipeline management and consistent follow-through to convert opportunities into revenue.
• Works closely with the Manager, Program Accounts to ensure seamless execution of customer requirements. The role provides clear demand signals, communicates customer expectations, and aligns internal teams around account priorities. The individual ensures that opportunities, quotes, and orders are executed in a timely and accurate manner by collaborating effectively with account management, inside sales, and customer service functions.
• Responsible for expanding customer relationships within existing accounts by identifying cross-selling and upselling opportunities, increasing share of wallet, and strengthening long-term partnerships. The role monitors account performance, revenue trends, and customer satisfaction, taking proactive action to address risks and capitalize on growth opportunities.
• Collaborates with cross-functional partners, including operations, business units, and commercial leadership, to ensure that customer needs are met and that opportunities are executed effectively. The role contributes insights on customer trends, competitive dynamics, and market opportunities to support broader commercial decision-making.

Primary Location

US-NJ-Lebanon

Travel

Yes, 20 % of the Time

Employee Type

Full-Time Regular

KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION:

• Bachelor’s degree and have significant experience in sales, account management, or a related commercial function
• A strong track record of managing customer relationships, driving revenue growth, and converting opportunities into measurable business outcomes
• Experience working with complex accounts, multi-location customers, or program-based selling models is strongly preferred.
• Requires a high level of commercial awareness, including an understanding of how to identify growth opportunities, position solutions, and drive value for both the customer and the business. The candidate must be comfortable working in a fast-paced environment and managing multiple priorities while maintaining a high level of attention to detail.

Competencies

• Strong commercial acumen, customer focus, and a results-oriented mindset
• Strong relationship management skills and the ability to build trust
• Accountability, ownership, and a commitment to delivering consistent outcomes in line with business objectives.

Supervisory Responsibilities

• This role does not have direct supervisory responsibility but plays a leadership role in coordinating cross-functional teams and driving alignment across customer-facing activities.

Pay & Benefits

• Annual Salary Range: $75,000 – $115,000. Range will vary by experience and geographic market.
• Bonus Plan
• Medical & Prescription benefits with company contribution
• Dental benefits
• Vision benefits
• Disability benefits
• Life Insurance
• Tuition Assistance
• 401(k) program with match
• 3 weeks PTO
• 10 Paid Holidays + 4 Floating holidays