Senior Professional Services Delivery Leader

SailPoint; United States; À distance; USD 120 000 - 170 000; Plein temps

Résumé du poste

SailPoint is seeking a Professional Services Manager to lead a high-impact services organization. You will oversee delivery of customer engagements, align with sales, and ensure on-time, profitable projects while building strong client relationships.

In this role you will mentor Engagement Managers, manage staffing and budgets, collaborate with Customer Success, and drive growth by identifying new service opportunities. Travel up to 15% as needed; a Bachelor’s degree or equivalent is required.

Qualifications

• 7+ years of professional software, SaaS, or consulting experience.
• 3+ years of project management experience.
• 2+ years of people management experience.
• Excellent mentorship and leadership skills.
• Strong client and partner communication skills.

Responsabilités

• Lead services projects from scoping to delivery, ensuring profitability.
• Partner with sales to scope services and generate proposals.
• Oversee client communications and senior leadership updates.
• Manage resources and staff allocations with RMO.
• Coach and develop Engagement Managers and project teams.
• Collaborate with Customer Success to maintain satisfaction.
• Identify opportunities to expand SailPoint services.
• Recruitment and personnel development for the team.

Connaissances

Leadership

Communication

Project management

Mentorship

Client engagement

Strategic thinking

Formation

Bachelor's degree

Description du poste

SailPoint is seeking a Professional Services Manager to lead a high-impact services organization. You will oversee delivery of customer engagements, align with sales, and ensure on-time, profitable projects while building strong client relationships.

In this role you will mentor Engagement Managers, manage staffing and budgets, collaborate with Customer Success, and drive growth by identifying new service opportunities. Travel up to 15% as needed; a Bachelor’s degree or equivalent is required.