Senior Professional Services Delivery Leader

Hyosung - North America; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Nautilus Hyosung America, Inc. in Charlotte, NC is seeking a PS PMO Manager to lead a team of project managers responsible for delivering professional services projects, ensuring successful software delivery, and managing customer relationships.

You will drive delivery best practices, coach staff, oversee budgets and schedules, and serve as a primary escalation point with cross-functional teams and executives. Travel up to 10–20% may be required.

Qualifications

• Minimum of ten years’ experience in Project Management/Program Management.
• Experience leading a team of project managers.
• Strong understanding of technology and delivery of professional services.
• PM/PS delivery experience including consulting, system implementation, and software integration.

Responsibilities

• Lead and manage a team of project managers delivering professional services projects.
• Establish and refine program/project management frameworks and governance (Agile, Iterative, Waterfall).
• Oversee planning, pricing, statements of work, and schedules with customers and cross-functional teams.
• Drive delivery best practices, quality, and customer satisfaction.
• Mentor staff and ensure timely, cost-effective project deliverables.
• Communicate project status to stakeholders and manage risks and scope.

Skills

Leadership

Mentoring

Customer relationship

Facilitation

Interpersonal skills

Written communication

Oral communication

Project management

Education

Bachelor's or higher in business or technical field

PMI Certification desired

Tools

Project management tools

Job description

Nautilus Hyosung America, Inc. in Charlotte, NC is seeking a PS PMO Manager to lead a team of project managers responsible for delivering professional services projects, ensuring successful software delivery, and managing customer relationships.

You will drive delivery best practices, coach staff, oversee budgets and schedules, and serve as a primary escalation point with cross-functional teams and executives. Travel up to 10–20% may be required.