Senior Production Systems Analyst - Fintech SaaS

State Street; New Jersey; On-site; USD 90,000 - 158,000; Full time

Benefits offered by this job

401K with company match

Medical/dental/vision insurer

Paid time off and sick leave

Employee assistance program

Job summary

State Street is seeking a Primary Systems Analyst to manage and support Charles River IMS production for multiple clients within SaaS Operations. You will work closely with clients, provide application administration and production support, and help ensure reliability and performance across mission-critical systems in a fast-paced financial services environment.

Responsibilities include SME for client tech environment, user/group administration, configuration/testing, interface support, patch

Qualifications

• BS degree in a technical discipline or Finance/Business with IT concentration.
• 3 years of relevant Fintech experience.
• Experience in managing mission-critical production software.
• Experience with SQL Server.
• Strong customer service, troubleshooting, and communication skills.
• Familiarity with servers, networks, and automation scripting.
• Experience with Python/Perl/PowerShell.

Responsibilities

• Serve as SME for client technical environment.
• Administer users and privileges.
• Configure and test software changes and operational processes.
• Collaborate with Technical and Business teams on workflows.
• Interface/integration configuration and support.
• Patch Life Cycle Management.
• Change Life Cycle Management.
• Assist in resolving escalated problems.
• Migrate changes to production environments.
• Troubleshoot performance with internal teams.
• Create JIRAs for bugs and enhancements and coordinate with Engineering/PM.
• Perform periodic batch reviews and optimization.
• Support Business Continuity/Disaster Recovery.

Skills

SQL

MS SQL Server

Customer service

Python

PowerShell

Perl

Communication

Problem solving

Education

BS in CS/Engineering/Math

Finance/Business with IT concentration

Tools

SQL Server

Servers & Networking

Job description

State Street is seeking a Primary Systems Analyst to manage and support Charles River IMS production for multiple clients within SaaS Operations. You will work closely with clients, provide application administration and production support, and help ensure reliability and performance across mission-critical systems in a fast-paced financial services environment.

Responsibilities include SME for client tech environment, user/group administration, configuration/testing, interface support, patch