Primary Systems Analyst, AVP

State Street; Burlington (MA); On-site; USD 90,000 - 158,000; Full time

Benefits offered by this job

401K with company match

Comprehensive benefits program

Paid time off including vacation and/​

Employee Assistance Program

Incentive compensation

Savings plans

Job summary

State Street seeks a Primary Systems Analyst to manage and support all aspects of production of Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy. Working closely with clients, providing application administration and support for client production.

A BS in a technical field and 3 years of Fintech experience are required, with strong SQL/MS SQL Server skills and evidence of operating in a mission-critical production environment.

Qualifications

• A BS degree in a technical discipline or related IT concentration.
• 3 years of progressive Fintech experience.
• Experience managing and supporting mission-critical production software.
• Experience with SQL and MS SQL Server.
• Ability to work in a mission-critical operations and production support environment.
• Strong communication, troubleshooting, and interpersonal skills.
• Familiarity with servers, networks, and 3rd party tools is preferred.

Responsibilities

• SME for the Client’s Technical Environment
• User & Group administration/privileges Management
• Configuration and testing of software changes and operational processes.
• Develop and foster relations with Technical and Business teams to understand workflows.
• Interface/integration configuration and support
• Patch Life Cycle Management
• Change Life Cycle Management
• Assistance in resolving escalated problems.
• Migration of changes to production environments
• Performance troubleshooting with internal teams
• Create JIRAs for bugs and enhancements and escalate to Engineering
• Periodic Batch Review and Optimization
• Business Continuity/Disaster Recovery assistance
• Work with vendors to deliver integrated services
• Participate in ongoing refinement and process improvement
• Investigate and implement 3rd party tools to automate delivery

Skills

Communication

Troubleshooting

Analytical thinking

Team collaboration

Education

BS in Computer Science / Engineering / Math or BA in Finance with IT concentration

Tools

SQL

MS SQL Server

Scripting: Python/Perl/PowerShell

Job description

Who We Are Looking For

Charles River provides an end-to-endsolution to automate investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. The Primary Systems Analyst will manage and support all aspects of production of Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy. Working closely with clients, providing application administration and support for client production.

Who We Are Looking For

Charles River provides an end-to-endsolution to automate investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. The Primary Systems Analyst will manage and support all aspects of production of Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy. Working closely with clients, providing application administration and support for client production.

Education & Preferred Qualifications

• A BS degree in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration.
• 3 years of progressively responsible & relevant (Fintech) experience.
• Experience in managing and supporting mission critical production software applications is required.
• Experience with SQL, MS SQL Server
• Proven ability to work in a mission-critical operations and production support environment.
• Experience or familiarity with servers and networks is preferred.
• Proven ability to partner with various internal departments to deliver superior customer service.
• Break down moderately complex processes into simple and reliable components.
• Experience with automation using scripting languages such as Python/ Perl and PowerShell.
• Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
• Database software or IT technical experience.
• Charles River IMS or securities trading software experience is preferred.
• A background in portfolio management and trading system applications is preferred.
• Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX.
• Strong written and verbal communication skills.
• Ability to manage multiple, simultaneous priorities.
• Proven organizational skills with attention to detail.
• Ability to achieve results without close supervision.
• Self-motivated with the ability to operate independently and has the strong desire to work as a member of a team.
• Demonstrated practical, hands‑on, “can‑do” approach, and the ability to work efficiently and creatively.
• Strong analytical and problem‑solving skills.
• Flexibility with schedule and ability to work beyond regular business hours for period off hours support.

Role And Responsibilities

• SME for the Client’s Technical Environment
• User & Group administration/privileges Management
• Configuration and testing of software changes and operational processes.
• Develop and foster relations with Technical and Business teams to get a better understanding of their Business workflows and technologies used.
• Interface/integration configuration and support
• Patch Life Cycle Management
• Change Life Cycle Management
• Assistance in resolving escalated problems.
• Migration of changes and problem resolutions to production environments
• Performance troubleshooting and working with internal teams.
• Create JIRAs for the bugs and enhancements andescalate to Engineering teams & Product Management Team.
• Periodic Batch Review and Optimization
• Business Continuity/Disaster Recovery assistance
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
• Participation in the development and on-going refinement, enhancement, and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

Salary Range

$90,000 - $157,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-797714