Senior Production Strategy & Analytics Manager

CVS Health

Texas

Hybrid

USD 47,000 - 102,000

Full time

6 days ago

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Job summary

CVS Health is seeking an analytics-driven professional to support client success and production planning across assigned territories. The role focuses on tracking membership levels, developing production plans, and partnering with the Operations and Recruiting teams to forecast staffing needs and meet client goals.

Strong Excel proficiency and experience with Power BI are preferred, with a Bachelor’s degree recommended.

Qualifications

3 to 5 years of prior relevant experience.
2 to 3 years stakeholder management.
Proficient experience working within Excel.
Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities.

Responsibilities

Research, track, monitor, and control membership levels in the assigned territories to meet and exceed client commitments, goals, and expectations.
Develop and help implement production plans for assigned clients, partnering with Customer Success.
Work with the Operations team to understand and establish client goals and develop and implement provider plans for meeting those goals.
Forecasting staffing needs in the assigned regions and making recommendations, partnering with Recruiting.
Create, maintain, and present reports to the leadership team to effectively communicate trends and the status of current tasks.
Communicate key insights and findings to Operations team leadership.
Actively communicate regarding overall Production trends and client-specific metrics.
Monitor performance KPIs of assigned health plan partners, including production and client comps, to accurately represent production progress and inform strategy.
Respond promptly to inquiries.
Consolidate complex analyses into simple, consumable content with a focus on driving change through data.