Sr Analyst Production Manager 1

CVS Health; Austin (TX); On-site; USD 47,000 - 102,000; Full time

Job summary

CVS Health in Austin, TX is seeking a data-driven professional to manage membership metrics, production planning, and client goals. You will forecast staffing needs, create strategic reports, and partner with Customer Success to drive achievement for assigned territories and health plan partners.

Strong Excel and Power BI experience, plus 3–5 years in related roles, will help optimize operations and insights across multiple clients in a full-time position.

Qualifications

• 3 to 5 years of prior relevant experience.
• 2 to 3 years stakeholder management.
• Proficient experience working within Excel.
• Strong organizational, problem‑solving, and analytical skills.

Responsibilities

• Research, track, monitor membership levels in the assigned territories to meet client commitments.
• Develop and help implement production plans for assigned clients, partnering with Customer Success.
• Forecasting staffing needs in the assigned regions and liaising with Recruiting.
• Create, maintain, and present reports to leadership to communicate trends and status of tasks.
• Monitor performance KPIs of health plan partners and inform strategy.

Skills

Stakeholder management

Analytical skills

Organizational skills

Ambiguity tolerance

Education

Bachelor’s degree preferred/Anticipated

Tools

Excel

Power BI

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Primary Job Duties & Responsibilities

Research, track, monitor, and control membership levels in the assigned territories to meet and exceed our client commitments, goals, and expectations Develop and help implement production plans for assigned clients, partnering with Customer Success Work with the Operations team to understand and establish client goals and develop and implement provider plans for meeting those goals Forecasting staffing needs in the assigned regions and making recommendations, partnering with Recruiting Create, maintain, and present reports to the leadership team to effectively communicate trends and the status of current tasks Communicate key insights and findings to Operations team leadership Actively communicate regarding overall Production trends and client‑specific metrics Monitor performance KPIs of assigned health plan partners, including production and client comps, to accurately represent production progress and inform strategy Respond promptly to inquiries Consolidate complex analyses into simple, consumable content with a focus on driving change through data

Required experience

3 to 5 years of prior relevant experience 2 to 3 years stakeholder management Proficient experience working within Excel Strong organizational, problem‑solving, and analytical skills, with the ability to manage multiple priorities Ability to deal with ambiguity and adapt to changing business conditions

Preferred experience

Prior Power BI experience

Education

Bachelor’s degree preferred/Anticipated

Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:$46,988.00 - $102,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on

Benefits Moments .

We anticipate the application window for this opening will close on: 12/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.