Senior Production Solutions Engineer

Temporal; Philadelphia (Philadelphia County); On-site; USD 133,000 - 174,000; Full time

Job summary

Temporal Technologies is seeking a Senior Professional Services Engineer to help customers design and deploy reliable Temporal workflows in production across cloud and self-hosted environments.

You will lead hands-on delivery, build patterns for retries, timeouts, and versioning, and create enablement content that scales across engagements. Strong coding skills and customer-facing communication are essential.

Qualifications

• Experience delivering production systems with reliability focus.
• Strong understanding of distributed systems and failure modes.
• Hands-on coding in at least one major language.
• Experience deploying production services in cloud or self-hosted environments.

Responsibilities

• Deliver production-ready Temporal implementations with customer teams.
• Teach production-safe workflow patterns including retries, timeouts, heartbeats, determinism and versioning.
• Help customers stand up Temporal Server in production, including self-hosted environments.
• Define deployment, scaling and operational guardrails for workflows.
• Establish observability with metrics, alerts and dashboards for workflows and servers.
• Create runbooks, templates and documentation to improve delivery quality.

Skills

Distributed systems

Go/Java/Python/TS

Production deployment

Cloud & self-hosted

On-call & incident response

Customer-facing communication

Job description

Temporal Technologies is seeking a Senior Professional Services Engineer to help customers design and deploy reliable Temporal workflows in production across cloud and self-hosted environments.

You will lead hands-on delivery, build patterns for retries, timeouts, and versioning, and create enablement content that scales across engagements. Strong coding skills and customer-facing communication are essential.