Senior Production Engineer: Observability & Reliability

Next Frontier Capital; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Next Frontier Capital is seeking a production-focused engineer to support operations, governance, and incident response. You will design dashboards, help implement operating models, and participate in audits while leveraging cloud tools and strong stakeholder collaboration.

The role emphasizes observability, CI/CD governance, and producing reliable performance metrics for management. A proactive learner will thrive in this environment.

Qualifications

• 6+ years of IT troubleshooting, resolution, and maintenance experience.
• Experience with large-scale on-premises and public-cloud environments, preferably AWS.
• Strong observability and monitoring knowledge, including Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
• Familiarity with CI/CD and infrastructure tools such as Jenkins, GitLab, and Terraform.
• Familiarity with EKS, Kubernetes, Docker, and common networking issues.
• A proactive approach to learning and recommending new technologies.

Responsibilities

• Provide production support and governance for operational excellence.
• Design operating models and process controls to improve stability and efficiency.
• Participate in audits and compliance activities and drive post-incident governance.
• Design dashboards and views to provide actionable insights to management.
• Act as gatekeeper for GBP production processes and standards and lead cross-functional meetings.

Skills

AWS

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Terraform

EKS

Kubernetes

Docker

CI/CD

ITIL

SQL

API design

Root cause analysis

Stakeholder management

Tools

Splunk

Dynatrace

Datadog

CloudWatch

Kafka

ServiceNow

Jenkins

GitLab

Terraform

Kubernetes

Docker

Grafana

Prometheus

Job description

Next Frontier Capital is seeking a production-focused engineer to support operations, governance, and incident response. You will design dashboards, help implement operating models, and participate in audits while leveraging cloud tools and strong stakeholder collaboration.

The role emphasizes observability, CI/CD governance, and producing reliable performance metrics for management. A proactive learner will thrive in this environment.