Senior Product Support Engineer III — Deploy

Sierra Nevada Corporation; Town of Florida (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with 150% match

Life insurance

3 weeks paid time off

Tuition reimbursement

Job summary

A leading aerospace company in New York is seeking a Product Support Engineer III to lead technical support efforts for product prototypes. This role involves troubleshooting, testing, and implementing corrective actions while collaborating with engineering teams. Candidates need 6+ years of technical support experience, strong RF expertise, and must hold an active Top Secret security clearance. The position also offers a competitive benefits package including generous paid time off and 401(k) matching.

Qualifications

• 6+ years of experience in a technical support or engineering role.
• Advanced troubleshooting and diagnostic skills required.
• Active Top Secret with SCI eligibility U.S. Security Clearance is required.

Responsibilities

• Lead technical support and troubleshooting for product prototypes.
• Identify and resolve complex technical issues.
• Collaborate with engineering to implement corrective actions.

Skills

Advanced troubleshooting

Customer interface skills

Hands-on experience with wireless networks

Radio Frequency (RF)

Education

High school diploma or GED equivalent

Higher level relevant degree

Job description

A leading aerospace company in New York is seeking a Product Support Engineer III to lead technical support efforts for product prototypes. This role involves troubleshooting, testing, and implementing corrective actions while collaborating with engineering teams. Candidates need 6+ years of technical support experience, strong RF expertise, and must hold an active Top Secret security clearance. The position also offers a competitive benefits package including generous paid time off and 401(k) matching.