Lead Product Support Engineer, RF & Defense Systems

Sierra Nevada Corporation; Shalimar (FL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) plan with 150% match up to 6%

Tuition reimbursement

Three weeks paid time off

Job summary

Sierra Nevada Corporation is seeking a Product Support Engineer III in Shalimar, Florida, to lead technical support for product prototypes. The ideal candidate will possess over 6 years of technical support experience and a strong background in RF.

Key responsibilities include managing installations and troubleshooting, ensuring product reliability, and working closely with engineering teams. Comprehensive benefits package included, such as medical plans, a 401(k) plan with a generous match, and paid time off.

Qualifications

• 6+ years of experience in technical support or engineering roles.
• Experience with Radio Frequency (RF); higher-level relevant degree may substitute for experience.
• Hands-on experience with wireless networks and tactical communications.

Responsibilities

• Lead technical support and troubleshooting for product and system prototypes.
• Manage product installation, testing, and validation processes.
• Oversee product demonstrations and training sessions.

Skills

Advanced troubleshooting and diagnostic skills

Expertise in product installation and testing processes

Strong communication and customer interface skills

Education

High school diploma or GED equivalent

Tools

Technical certifications (e.g., Six Sigma, PMP)

Job description

Sierra Nevada Corporation is seeking a Product Support Engineer III in Shalimar, Florida, to lead technical support for product prototypes. The ideal candidate will possess over 6 years of technical support experience and a strong background in RF.

Key responsibilities include managing installations and troubleshooting, ensuring product reliability, and working closely with engineering teams. Comprehensive benefits package included, such as medical plans, a 401(k) plan with a generous match, and paid time off.