Senior Product Manager, Pharmacy Automation Software

BD; Durham (NC); On-site; USD 120,000 - 190,000; Full time

Job summary

BD in Durham, NC is seeking a Senior Product Manager, Software to lead strategy, roadmap, and lifecycle management for a pharmacy automation software platform. You will translate customer insights into an executable plan that improves efficiency and patient safety.

Collaborating with R&D, UX, regulatory, sales, and field teams, you will shape positioning, pricing, and launch readiness while guiding cross-functional delivery from discovery through adoption and enhancement.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.
• At least 5 years of experience in product management, software product management, upstream marketing, or related roles.
• Experience with software, SaaS, cloud-enabled products, analytics platforms, enterprise software, or connected systems.
• Experience managing products across the lifecycle from discovery to end-of-life.
• Strong VOC, customer research, workflow mapping, market analysis, competitive assessment, business case development, and executive communication skills.
• Strong cross-functional leadership and stakeholder management in a global matrixed organization.
• Ability to travel up to 25%.

Responsibilities

• Own and evolve the 2-3-year product strategy and roadmap, balancing customer value, priorities, feasibility, regulatory needs and commercial impact.
• Lead VOC, market research, competitive intelligence, and customer immersion to identify workflow needs and adoption barriers.
• Translate insights into prioritized user needs, business cases, roadmap recommendations, and success metrics.
• Partner with R&D, UX, service & support, implementation, quality, regulatory, sales, and regional marketing from discovery through launch and enhancement.
• Support commercialization, including positioning, pricing and packaging inputs, launch planning, sales enablement, training strategy, and field readiness.
• Represent customer and business needs within a cross-functional core team.
• Communicate roadmap updates, VOC findings, investment needs, launch readiness, and trade-off decisions to stakeholders.

Skills

VOC

Customer research

Workflow mapping

Market analysis

Competitive assessment

Business case development

Executive communication

Cross-functional leadership

Stakeholder management

Travel readiness

Education

Bachelor's degree in Business/Marketing/Engineering/CS

Job description

BD in Durham, NC is seeking a Senior Product Manager, Software to lead strategy, roadmap, and lifecycle management for a pharmacy automation software platform. You will translate customer insights into an executable plan that improves efficiency and patient safety.

Collaborating with R&D, UX, regulatory, sales, and field teams, you will shape positioning, pricing, and launch readiness while guiding cross-functional delivery from discovery through adoption and enhancement.